Hitachi and Complete Hire work together to deliver customers Reliable/Hire Solutions.
A brand new row of ten Hitachi 3.3 tonne mini excavators never looked so good, agrees Complete Hire’s Owner and Director Murray Dummer who recently invested with Hitachi Construction Machinery Australia Pty Ltd (HCA) to provide hire solutions to the demanding Sydney market.
Murray made his commitment to the machine hire industry when he opened Complete Hire 25 years ago. It now stands as one of Sydney’s most innovative and competitive equipment hire companies operating. With the help of his tight knit team and right hand man, Greg Garden (General Manager, Complete Hire) the company strive to provide the market with inviable hire solutions to a range of different demographics.
“The experience and dedication of our management and delivery team ensures that we can immediately respond to our customers’ delivery requirements throughout the Sydney metropolitan area, purchasing Hitachi machines gives us great confidence we can maintain this objective for our customers,” said Murray.
Their focus throughout the years has been on providing a modern and diverse range of well-maintained equipment ensuring that the right tools, equipment and knowledge are available to satisfy customers’ hire requirements at all times.
HCA’s after-sales support was a driving factor in purchasing the team of excavators, commenting on ‘the 24/7 contact centre instils confidence that the machines will always be cared for.
“HCA and in particular our Sales Rep, Barry Cahill demonstrated the ability to listen to our needs to ensure we were making the right moves with such a big investment,” said Murray.
“We hope to leverage off the reputation HCA has built within the industry to help grow our business, the hire industry is a lucrative one and we’re very glad to have HCA on board with us.”
“We’re looking forward to strengthening our existing fleet and repositioning our business to adapt to the changing nature of the market.”
“With a HCA on board, the support of a flexible sales rep and a 24/7 contact centre – I’m confident our relationship will bring great things.”
The experience and dedication of our management and delivery team ensures that we can immediately respond to our customers’ delivery requirements throughout the Sydney metropolitan area.
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Category: September 2017