COVID-19 – RESPONSE PLAN
A message to our customers,
Together, we are facing an ongoing and unprecedented situation as the global Coronavirus pandemic continues to effect much of what we all knew as normal – being with our families, our businesses, our communities and our way of life. It is therefore appropriate that we take this opportunity to inform our stakeholders on how we’re managing the situation at Hitachi Construction Machinery (Australia) Pty Ltd (HCA).
Safety is our first priority and the protection of our people is paramount. We have introduced business control measures throughout our branches across Australia and are continuously monitoring the situation and making adjustments whenever necessary using the various government guidelines as our minimum requirement.
We understand that it is our role to provide vital support and infrastructure to your business, so we are taking every step to limit the impact that the current restrictions may be causing.
Most importantly we advise that our network remains operational with COVIDSafe plans in place, adhering to strict personal distancing and sanitisation practices. These COVIDSafe plans act in the best interest of our employees and customers alike. Branches situated in regional hot-spot areas are operating with contactless methods under specific Covid-19 control measures in order to continue to provide our customers with high-level service and quality we pride ourselves on.
We are confident that our team will continue to meet these challenges whilst ensuring the needs of our customers are met around the clock and nationwide. HCA will continue to be guided by the Government and Health Authorities whilst maintaining our strong diligence as a business to execute COVID-19 control measures to ensure everyone’s safety and well-being.
We thank you for your on-going commitment to our business and in particular your support in ensuring a safe workplace and community. We hope you stay well and safe over the days and months ahead and we will continue to inform you if there are further changes that that might affect the way we support you or your business.
If you require further information please click here to review our COVID-19 FAQs or get in touch with your local HCA representative or branch, remember we’re here to help.
Stay safe and well,
Mr David Harvey
MANAGING DIRECTOR OF HCA