John Deere 4WD Loader Capstone
HCA recently held a John Deere 4WD Loader Capstone course at the Brisbane corporate office on the 22nd – 24th June 2015.
The three day course is designed to test the diagnostic skills of our service staff supporting the John Deere product.
Participants had their product and technical knowledge skills tested with a series of practical and theory based scenarios. Each scenario had a different fault installed, where participants were expected to correctly diagnose each fault with the use of diagnostic equipment, service advisor and model knowledge which was performed within a certain time period with no outside assistance provided.
Congratulations to all attendees who successfully passed the Capstone.
The next Capstone is planned in November this year, covering the new L-Series Backhoe and E-Series Skid Steer.