Major Accounts Manager – South Australia
Tell us about your career path at Hitachi and the roles you have held.
I started with Hitachi back in 2000 as an Apprentice Mechanic and worked my way through different positions in the Service Department including ‘Reman’ (remanufactured components mechanic) and Field Service before becoming a Customer Support Representative in 2008. During this time, I gained great product knowledge and internal systems experience, which prepared me to take on my next role in 2010 as Construction Equipment Sales Representative. Here I developed skills in response, communication and support, which is critical in meeting the business needs of our customers. In October 2022, I was appointed to the role of Major Account Manager for South Australia. Maintaining long term relationships with customers and establishing new relationships with new clients has greatly helped in my career path.
What do you enjoy about being a Major Account Manager?
Manage National Accounts in Quarry & Construction sector. Also manage Key Local Accounts within South Australia that aren’t listed as National. Providing plant solutions to our national accounts in quarry and construction as well as key local accounts within South Australia. I enjoy chasing new business, engaging with new customers and providing solutions for their business. I appreciate supporting a premium product with the team in the Adelaide Branch and seeing how the customers also respect and love the Hitachi brand.
What has helped you achieve your success?
Since the start of my journey, I had a Service Manager who was a great mentor. He was supportive and rewarded hard work and discipline, which gave me the opportunity to grow my career within the business. I also had a good mentor in the early part of my Sales career which also drove me to strive for success. Working together as a team and establishing relationships internally was just as important as external relationships.
Personally, I like to set high goals whether it’s with sport, family life or work. Persistence, hard work and attention to detail is a passion and sometimes I can be a bit OCD on certain things in order to achieve great results. It is also pleasing to resolve issues for clients and to be part of a solution that keeps customers happy and overall, very satisfying being part of a positive team effort.
Does your career provide a good sense of balance and fulfillment?
In my various roles I have been fortunate to travel regionally and nationally. There is a good work-life balance and the management team in Adelaide provide flexibility which enables me to be involved with my kids’ school events. IT has its challenges but provides me with a great sense of fulfillment. Individual achievement awards are great, but receiving a branch award is better, as I believe the Service and Parts sell the next lot of machines. There’s great value in representing a great brand.
Do you feel assured you have a prosperous future at Hitachi?
There is plenty of support, training and refresher courses available to keep up my skills so that I can confidently serve our customers. I am able to keep up to date with new products and have all the resources to keep me successful in my role.
What advice would you give to others who may be considered a career with Hitachi?
Be a risk taker and you’ll be surprised of the results when you push yourself outside of your comfort zone. Be open to learning and providing others encouragement towards personal growth.
If you were to do it all again, would you follow a similar path?
100% YES! It is very rewarding working for a reputable premium brand within the market with so many opportunities.
For the latest vacancies at Hitachi Construction Machinery Australia, visit our careers page
We are excited to announce growth in our Canberra region ...
Read moreDiscover the ZW80-5B: A compact, powerful wheel loader ...
Read moreRJV has recently taken delivery of a substantial order of ...
Read moreThe ZAXIS-7 series has been engineered to maximise operator productivity ...
Read moreIn a pioneering move toward a more sustainable future in ...
Read morePriding themselves on their exceptional customer service, IAM place great ...
Read more
Earth Design Landscapes and Reggie the staffy have just taken delivery of their new Hitachi ZX33U-5 mini excavator, and it’s already hard at work at a state-of-the-art eco-friendly coastal development in Cape Patterson.
Specialising in outdoor living, stonemasonry, and urban permaculture, Earth Design Landscapes brings gardens to life for every style of living. And as for Reggie? She’s been putting the mini excavator to the test with some expert digging of her own—and she gives it his bark of approval! 🐕💪
Check out the photo of the first-ever Hitachi ZW250-7 purpose-built for underground applications, delivered to Murchison Mining Services in collaboration with Quattro Project Engineering. 🛠️
This turn-key solution features a Quattro Mobile Equipment Work Platform (MEWP), making it specially suited for underground operations.
A big thank you to Chris and the team at Murchison Mining Services for trusting Hitachi and Quattro for this innovative project. 🙌
Murchison Mining Services is delivering critical services for BHP’s Carrapateena project, including:
✔️ VOD Projects
✔️ Vent Door Supply & Installation
✔️ Ore Pass Grizzly Panel Installations
✔️ Concrete and Civils Installations
✔️ Underground Pump Stations & Projects
#HitachiFamily🍊 #HCA #Hitachi #MiningInnovation #ZW2507 #UndergroundMining #EngineeringExcellence #Teamwork
🎄 How many days until Christmas? 🎄
The Muswellbrook Branch is not counting down the days—but they’re certainly helping Santa by coming together to support the Christmas Food and Toy Appeal! 🎁✨
A huge well done to the team for spreading the holiday spirit and making a difference. 👏🎅
#HitachiFamily🍊 #HCA #Hitachi #ChristmasGiving #Teamwork #CommunitySupport
120,000 parts at your fingertips!
If you haven’t already, it’s time to explore our Parts eCommerce platform. Easy to use, fast, and built to keep your machines moving. 🛠️✨
Check it out now! https://www.hitachicm-online.com/au/
🚧 Highlighting the S Series H21 Hitachi ZX170W! 🚧
Stock now available and ready for quick delivery. The H21 Hitachi ZX170W is ready to elevate your rail projects, this is one of the safest and most reliable rail machines on the market. Designed to withstand severe working conditions, it’s built for versatility, efficiency, and unmatched safety.
The S Series Rail Guidance System features retractable rail wheel assemblies, keeping tyres engaged for traction and braking, while the blade’s mechanical twist mechanism meets stringent Australian Standards.
💡 Choose safety, reliability, and efficiency for your next project. Secure the S Series H21 ZX170W today by getting in touch with us! 🔧✨
We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
Earth Design Landscapes and Reggie the staffy have just taken delivery of their new Hitachi ZX33U-5 mini excavator, and it’s already hard at work at a state-of-the-art eco-friendly coastal development in Cape Patterson.
Specialising in outdoor living, stonemasonry, and urban permaculture, Earth Design Landscapes brings gardens to life for every style of living. And as for Reggie? She’s been putting the mini excavator to the test with some expert digging of her own—and she gives it his bark of approval! 🐕💪
Check out the photo of the first-ever Hitachi ZW250-7 purpose-built for underground applications, delivered to Murchison Mining Services in collaboration with Quattro Project Engineering. 🛠️
This turn-key solution features a Quattro Mobile Equipment Work Platform (MEWP), making it specially suited for underground operations.
A big thank you to Chris and the team at Murchison Mining Services for trusting Hitachi and Quattro for this innovative project. 🙌
Murchison Mining Services is delivering critical services for BHP’s Carrapateena project, including:
✔️ VOD Projects
✔️ Vent Door Supply & Installation
✔️ Ore Pass Grizzly Panel Installations
✔️ Concrete and Civils Installations
✔️ Underground Pump Stations & Projects
#HitachiFamily🍊 #HCA #Hitachi #MiningInnovation #ZW2507 #UndergroundMining #EngineeringExcellence #Teamwork
🎄 How many days until Christmas? 🎄
The Muswellbrook Branch is not counting down the days—but they’re certainly helping Santa by coming together to support the Christmas Food and Toy Appeal! 🎁✨
A huge well done to the team for spreading the holiday spirit and making a difference. 👏🎅
#HitachiFamily🍊 #HCA #Hitachi #ChristmasGiving #Teamwork #CommunitySupport
120,000 parts at your fingertips!
If you haven’t already, it’s time to explore our Parts eCommerce platform. Easy to use, fast, and built to keep your machines moving. 🛠️✨
Check it out now! https://www.hitachicm-online.com/au/
🚧 Highlighting the S Series H21 Hitachi ZX170W! 🚧
Stock now available and ready for quick delivery. The H21 Hitachi ZX170W is ready to elevate your rail projects, this is one of the safest and most reliable rail machines on the market. Designed to withstand severe working conditions, it’s built for versatility, efficiency, and unmatched safety.
The S Series Rail Guidance System features retractable rail wheel assemblies, keeping tyres engaged for traction and braking, while the blade’s mechanical twist mechanism meets stringent Australian Standards.
💡 Choose safety, reliability, and efficiency for your next project. Secure the S Series H21 ZX170W today by getting in touch with us! 🔧✨
We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
Port Wakefield Road
Cavan SA 5094
08 8360 5300
128 Tile St
Wacol QLD 4076
07 3276 4500
128 Tile St
Wacol QLD 4076
07 3423 5600
53 Halifax Drive
Davenport WA 6230
08 9724 8300
Unit 15, 157-161 Gladstone St
Fyshwick ACT 2609
02 6259 4100
20 Verrinder Rd
Berrimah NT 0828
08 8942 7800
56 Gregory Highway
Emerald QLD 4720
07 4980 6800
27 Law Close
Gunnedah NSW 2380
02 6740 1700
141 Lyons St, Bungalow,
Cairns QLD 4870
07 4031 9000
Dealer Website
Unit 1, 59 Hargraves Ave,
Albion Park Rail NSW 2527
0407 383 132
Dealer Website
48 - 50 Percy Rd
West Kalgoorlie WA 6430
08 9025 2400
9 - 15 Pembury Pl
Rocherlea TAS 7248
03 6323 8500
12 - 20 Southgate Dr
Paget QLD 4740
07 4952 6800
240 - 248 Frankston Rd
Dandenong VIC 3175
03 9791 6666
27-35 Thomas Mitchell Dr
Muswellbrook NSW 2333
02 6541 6300
1 Craftsman Close
Beresfield NSW 2322
02 4927 9000
107 Allen Road
Forrestdale WA 6112
08 9234 9800
1/119 Iron Ore St
Wedgefield WA 6721
08 9172 6800
130 Hume Highway
Somerton VIC 3062
03 9303 6700
51 Milperra Rd
Revesby NSW 2212
02 9780 6900
Level 8, 6 Hassall Street
Parramatta NSW 2150
02 8863 4800
168 Hollinsworth Rd
Marsden Park NSW 2765
02 8863 4800
32 Boonderoo Road
Tom Price WA 6751
08 9188 2390
22 Carrington Road
Torrington QLD 4350
07 4614 3300
22-24 Duckworth St
Townsville QLD 4814
07 4727 5100
9 Oborn St
Whyalla Norrie SA 5608
08 8360 5300
