Major Accounts Manager – South Australia
Tell us about your career path at Hitachi and the roles you have held.
I started with Hitachi back in 2000 as an Apprentice Mechanic and worked my way through different positions in the Service Department including ‘Reman’ (remanufactured components mechanic) and Field Service before becoming a Customer Support Representative in 2008. During this time, I gained great product knowledge and internal systems experience, which prepared me to take on my next role in 2010 as Construction Equipment Sales Representative. Here I developed skills in response, communication and support, which is critical in meeting the business needs of our customers. In October 2022, I was appointed to the role of Major Account Manager for South Australia. Maintaining long term relationships with customers and establishing new relationships with new clients has greatly helped in my career path.
What do you enjoy about being a Major Account Manager?
Manage National Accounts in Quarry & Construction sector. Also manage Key Local Accounts within South Australia that aren’t listed as National. Providing plant solutions to our national accounts in quarry and construction as well as key local accounts within South Australia. I enjoy chasing new business, engaging with new customers and providing solutions for their business. I appreciate supporting a premium product with the team in the Adelaide Branch and seeing how the customers also respect and love the Hitachi brand.
What has helped you achieve your success?
Since the start of my journey, I had a Service Manager who was a great mentor. He was supportive and rewarded hard work and discipline, which gave me the opportunity to grow my career within the business. I also had a good mentor in the early part of my Sales career which also drove me to strive for success. Working together as a team and establishing relationships internally was just as important as external relationships.
Personally, I like to set high goals whether it’s with sport, family life or work. Persistence, hard work and attention to detail is a passion and sometimes I can be a bit OCD on certain things in order to achieve great results. It is also pleasing to resolve issues for clients and to be part of a solution that keeps customers happy and overall, very satisfying being part of a positive team effort.
Does your career provide a good sense of balance and fulfillment?
In my various roles I have been fortunate to travel regionally and nationally. There is a good work-life balance and the management team in Adelaide provide flexibility which enables me to be involved with my kids’ school events. IT has its challenges but provides me with a great sense of fulfillment. Individual achievement awards are great, but receiving a branch award is better, as I believe the Service and Parts sell the next lot of machines. There’s great value in representing a great brand.
Do you feel assured you have a prosperous future at Hitachi?
There is plenty of support, training and refresher courses available to keep up my skills so that I can confidently serve our customers. I am able to keep up to date with new products and have all the resources to keep me successful in my role.
What advice would you give to others who may be considered a career with Hitachi?
Be a risk taker and you’ll be surprised of the results when you push yourself outside of your comfort zone. Be open to learning and providing others encouragement towards personal growth.
If you were to do it all again, would you follow a similar path?
100% YES! It is very rewarding working for a reputable premium brand within the market with so many opportunities.
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We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
🎃🚜 The Pumpkin king is onsite and digging deep this Halloween! No tricks, just powerful treats with Hitachi. Happy Halloween! 👻🧡
🚧 Meet the S Series H21 Hitachi ZX170W! 🚧
One of the safest rail machines on the market, it’s built to withstand the most severe working conditions while being reliable, versatile, and efficient. The S Series Rail Guidance System features retractable rail wheel assemblies installed on the excavator, positioning the vehicle on the rail while allowing the tyres to maintain traction and braking. The blade is equipped with a mechanical twist mechanism to meet Australian Standards.
Choose safety and efficiency for your next project! 🔧✨
Ready to take your projects to the next level? Our new ZX-7 models are here to deliver unmatched performance with an exclusive offer you can’t ignore!
Choose Your Deal: 4.99% Finance OR Up to $15,000 Rebate! T&C’s apply.
Learn more: https://hitachicm.com.au/deals-on-mids/
🎂🍰 How awesome is this cake?! 🍰🎂
Our friends at Red Mulga went all out to celebrate Jonsey`s 30th birthday, one of their valued operators, and we couldn’t resist sharing their creativity! Featuring a miniature EX8000, this cake captures the spirit of Hitachi machines in the sweetest way possible.🧡
Happy 30th, Jonsey! And kudos to Red Mulga for the fantastic tribute to a true Hitachi fan.
🚛 New Delivery Alert! 🚛
We’re excited to announce that our Launceston team has just delivered a brand-new ZW180-7 loader to DT Infrastructure, ready to power up their work on the Tasmanian Rail Network! 🚧🚂
On Friday, 27th October, the DT Infrastructure crew visited our Launceston branch for hands-on training and familiarisation with the machine’s advanced features. They were impressed by the ZW180-7`s performance and functionality, and we can`t wait to see it in action on the rails! 💪
We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
🎃🚜 The Pumpkin king is onsite and digging deep this Halloween! No tricks, just powerful treats with Hitachi. Happy Halloween! 👻🧡
🚧 Meet the S Series H21 Hitachi ZX170W! 🚧
One of the safest rail machines on the market, it’s built to withstand the most severe working conditions while being reliable, versatile, and efficient. The S Series Rail Guidance System features retractable rail wheel assemblies installed on the excavator, positioning the vehicle on the rail while allowing the tyres to maintain traction and braking. The blade is equipped with a mechanical twist mechanism to meet Australian Standards.
Choose safety and efficiency for your next project! 🔧✨
Ready to take your projects to the next level? Our new ZX-7 models are here to deliver unmatched performance with an exclusive offer you can’t ignore!
Choose Your Deal: 4.99% Finance OR Up to $15,000 Rebate! T&C’s apply.
Learn more: https://hitachicm.com.au/deals-on-mids/
🎂🍰 How awesome is this cake?! 🍰🎂
Our friends at Red Mulga went all out to celebrate Jonsey`s 30th birthday, one of their valued operators, and we couldn’t resist sharing their creativity! Featuring a miniature EX8000, this cake captures the spirit of Hitachi machines in the sweetest way possible.🧡
Happy 30th, Jonsey! And kudos to Red Mulga for the fantastic tribute to a true Hitachi fan.
🚛 New Delivery Alert! 🚛
We’re excited to announce that our Launceston team has just delivered a brand-new ZW180-7 loader to DT Infrastructure, ready to power up their work on the Tasmanian Rail Network! 🚧🚂
On Friday, 27th October, the DT Infrastructure crew visited our Launceston branch for hands-on training and familiarisation with the machine’s advanced features. They were impressed by the ZW180-7`s performance and functionality, and we can`t wait to see it in action on the rails! 💪
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