Major Accounts Manager – South Australia
Tell us about your career path at Hitachi and the roles you have held.
I started with Hitachi back in 2000 as an Apprentice Mechanic and worked my way through different positions in the Service Department including ‘Reman’ (remanufactured components mechanic) and Field Service before becoming a Customer Support Representative in 2008. During this time, I gained great product knowledge and internal systems experience, which prepared me to take on my next role in 2010 as Construction Equipment Sales Representative. Here I developed skills in response, communication and support, which is critical in meeting the business needs of our customers. In October 2022, I was appointed to the role of Major Account Manager for South Australia. Maintaining long term relationships with customers and establishing new relationships with new clients has greatly helped in my career path.
What do you enjoy about being a Major Account Manager?
Manage National Accounts in Quarry & Construction sector. Also manage Key Local Accounts within South Australia that aren’t listed as National. Providing plant solutions to our national accounts in quarry and construction as well as key local accounts within South Australia. I enjoy chasing new business, engaging with new customers and providing solutions for their business. I appreciate supporting a premium product with the team in the Adelaide Branch and seeing how the customers also respect and love the Hitachi brand.
What has helped you achieve your success?
Since the start of my journey, I had a Service Manager who was a great mentor. He was supportive and rewarded hard work and discipline, which gave me the opportunity to grow my career within the business. I also had a good mentor in the early part of my Sales career which also drove me to strive for success. Working together as a team and establishing relationships internally was just as important as external relationships.
Personally, I like to set high goals whether it’s with sport, family life or work. Persistence, hard work and attention to detail is a passion and sometimes I can be a bit OCD on certain things in order to achieve great results. It is also pleasing to resolve issues for clients and to be part of a solution that keeps customers happy and overall, very satisfying being part of a positive team effort.
Does your career provide a good sense of balance and fulfillment?
In my various roles I have been fortunate to travel regionally and nationally. There is a good work-life balance and the management team in Adelaide provide flexibility which enables me to be involved with my kids’ school events. IT has its challenges but provides me with a great sense of fulfillment. Individual achievement awards are great, but receiving a branch award is better, as I believe the Service and Parts sell the next lot of machines. There’s great value in representing a great brand.
Do you feel assured you have a prosperous future at Hitachi?
There is plenty of support, training and refresher courses available to keep up my skills so that I can confidently serve our customers. I am able to keep up to date with new products and have all the resources to keep me successful in my role.
What advice would you give to others who may be considered a career with Hitachi?
Be a risk taker and you’ll be surprised of the results when you push yourself outside of your comfort zone. Be open to learning and providing others encouragement towards personal growth.
If you were to do it all again, would you follow a similar path?
100% YES! It is very rewarding working for a reputable premium brand within the market with so many opportunities.
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Read moreWe are pleased to announce that Hitachi is once again sponsoring the AORA event, reaffirming our ongoing commitment to the Australian Organics Recycling Industry. We are proud to continue supporting this exclusive event that brings together leading professionals and offers a platform for collaboration, knowledge- sharing and forward thinking dialogue. Looking forward to an inspiring event together!
🦺Farm Fest 2025 is almost here!
Hitachi is excited to showcase an impressive lineup of powerful, reliable machines designed to get the job done efficiently and effortlessly. Whether you`re looking to upgrade your fleet or just want to see the latest in heavy machinery innovation, come visit us on Stand S07-09!
🔥 PLUS – enter our competition for a chance to WIN a co-branded Weber BBQ! 🔥
It’s the perfect way to kick off your next outdoor gathering — powered by Hitachi and Weber!
Don’t miss out:
📅 When: Farm Fest 3-5 June 2025
📍 Where: Stand S07-09, Toowoomba Showgrounds
🎁 What: Hitachi machines + BBQ giveaway
Experience the Precision of Japanese Manufacturing 🎌
Join @aaronwitt and the @buildwitt team as they explore Hitachi Construction Machinery`s medium excavator factory, located about an hour from Tokyo. This exclusive tour offers an inside look at the meticulous processes behind Hitachi`s renowned excavators.
🎥 Watch the full video here: https://www.youtube.com/watch?v=W-D494Go2No
🦅A sight worth soaring for.
Check out this stunning drone footage captured at Northern Star’s new Bannockburn mine site, where we proudly delivered 8 brand-new Hitachi EH3500AC-3 trucks.
Big deliveries deserve a big view — and this one doesn`t disappoint.
🎥 Courtesy of our very own team on the ground (and in the sky).
🎉 Congratulations to Mineco on the acquisition of their 28th Hitachi machine, a ZX890LCH-5 excavator, set to tackle the challenging landscape of Queensland`s Burton Coal mine in the Bowen Basin! This robust machine offers an impressive blend of performance, fuel efficiency, and operator comfort. It`s designed to boost productivity in demanding environments like mining, large-scale earthmoving, and infrastructure projects.
Pictured from Mineco (left to right): Paul Morgan, Plant Manager, Dave Owen, General Manager and Chris Walsh, Operations Manager.
#Hitachi #Earthmoving #Mineco #Productivity
🔥Machine spotlight 🔥
Engineered for heavy-duty applications, BELL Water Tankers are the ultimate solution for dust suppression and enhancing visibility on site. Equipped with advanced technology and customisable features, our BELL E-series Water Tankers not only optimise water distribution but also ensure safety and efficiency on the job site while promoting a cleaner environment.
Get ready to check out the BELL Water Tanker on display at 2025 The National Diesel Dirt & Turf Expo Eastern Creek, 16-18 May! 📍 Visit us at stand D3
#DDT2025 #B40Tanker #EasternCreek #StandD3 #WaterTanker #Event2025 #BELLequipment
We’re heading to the Perth Tradie Expo 2025 next month!
Come and experience the power and innovation of Hitachi machinery firsthand.
Explore our display, chat with our team, and discover the cutting-edge features that could transform your worksite operations.
🔧🚧 Don’t miss it!
Designing tomorrow: Where Humans Lead, and Technology Follows.
Come along and hear the latest cutting-edge insights and grab a free gift!
💪 Compact Champion! 💪
Experience the perfect blend of compact design and robust performance with the Hitachi ZX345USLC-7 excavator, showcasing at the Heavy Equipment and Machinery Show from May 15-17. The ZX345USLC-7 is designed to meet the increasing demand for ultrashort tail swing machines, shining in tight and challenging spaces while delivering the power, precision, and performance!
📍Check the ZX345USLC-7 excavator on stand E8
We are pleased to announce that Hitachi is once again sponsoring the AORA event, reaffirming our ongoing commitment to the Australian Organics Recycling Industry. We are proud to continue supporting this exclusive event that brings together leading professionals and offers a platform for collaboration, knowledge- sharing and forward thinking dialogue. Looking forward to an inspiring event together!
🦺Farm Fest 2025 is almost here!
Hitachi is excited to showcase an impressive lineup of powerful, reliable machines designed to get the job done efficiently and effortlessly. Whether you`re looking to upgrade your fleet or just want to see the latest in heavy machinery innovation, come visit us on Stand S07-09!
🔥 PLUS – enter our competition for a chance to WIN a co-branded Weber BBQ! 🔥
It’s the perfect way to kick off your next outdoor gathering — powered by Hitachi and Weber!
Don’t miss out:
📅 When: Farm Fest 3-5 June 2025
📍 Where: Stand S07-09, Toowoomba Showgrounds
🎁 What: Hitachi machines + BBQ giveaway
Experience the Precision of Japanese Manufacturing 🎌
Join @aaronwitt and the @buildwitt team as they explore Hitachi Construction Machinery`s medium excavator factory, located about an hour from Tokyo. This exclusive tour offers an inside look at the meticulous processes behind Hitachi`s renowned excavators.
🎥 Watch the full video here: https://www.youtube.com/watch?v=W-D494Go2No
🦅A sight worth soaring for.
Check out this stunning drone footage captured at Northern Star’s new Bannockburn mine site, where we proudly delivered 8 brand-new Hitachi EH3500AC-3 trucks.
Big deliveries deserve a big view — and this one doesn`t disappoint.
🎥 Courtesy of our very own team on the ground (and in the sky).
🎉 Congratulations to Mineco on the acquisition of their 28th Hitachi machine, a ZX890LCH-5 excavator, set to tackle the challenging landscape of Queensland`s Burton Coal mine in the Bowen Basin! This robust machine offers an impressive blend of performance, fuel efficiency, and operator comfort. It`s designed to boost productivity in demanding environments like mining, large-scale earthmoving, and infrastructure projects.
Pictured from Mineco (left to right): Paul Morgan, Plant Manager, Dave Owen, General Manager and Chris Walsh, Operations Manager.
#Hitachi #Earthmoving #Mineco #Productivity
🔥Machine spotlight 🔥
Engineered for heavy-duty applications, BELL Water Tankers are the ultimate solution for dust suppression and enhancing visibility on site. Equipped with advanced technology and customisable features, our BELL E-series Water Tankers not only optimise water distribution but also ensure safety and efficiency on the job site while promoting a cleaner environment.
Get ready to check out the BELL Water Tanker on display at 2025 The National Diesel Dirt & Turf Expo Eastern Creek, 16-18 May! 📍 Visit us at stand D3
#DDT2025 #B40Tanker #EasternCreek #StandD3 #WaterTanker #Event2025 #BELLequipment
We’re heading to the Perth Tradie Expo 2025 next month!
Come and experience the power and innovation of Hitachi machinery firsthand.
Explore our display, chat with our team, and discover the cutting-edge features that could transform your worksite operations.
🔧🚧 Don’t miss it!
Designing tomorrow: Where Humans Lead, and Technology Follows.
Come along and hear the latest cutting-edge insights and grab a free gift!
💪 Compact Champion! 💪
Experience the perfect blend of compact design and robust performance with the Hitachi ZX345USLC-7 excavator, showcasing at the Heavy Equipment and Machinery Show from May 15-17. The ZX345USLC-7 is designed to meet the increasing demand for ultrashort tail swing machines, shining in tight and challenging spaces while delivering the power, precision, and performance!
📍Check the ZX345USLC-7 excavator on stand E8
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