As a result of the impacts of Covid-19 globally, as a nation, as communities and as individuals we have faced challenges and changes to our way of life that we could not have envisaged just a few years prior.
Our industries have remained relatively stable, but HCA recognises the varying pressures that Covid-19 has placed on many of our customers.
As a business, HCA implemented contingencies immediately and as a result of our strategies, our level of support and product supply have remained consistent throughout the period. HCA has also introduced a range of bespoke solutions to assist our loyal customers in their time of need. We are fully aware that with every product we sell and support, there is an associated business, family or individual who has an absolute reliance on HCA meeting our commitments.
Our continued success is testament to the capabilities and resilience of our people, the quality of our product and the support of our valued customers.
Despite the strains that Covid-19 has placed on all of us, I strongly believe the adversity we have endured has provided an opportunity to not only reflect on what is truly important to us, but it has also forged an additional layer of capability and resilience to us as individuals and our respective businesses.
Whilst we remain vigilant in playing our part in controlling the containment of Covid-19, we have at all times remained focused on the safety of our people as we continue to further improve our safety performance.
We continue our ongoing commitment to support CSR activities via our charities of choice including the Humpty Dumpty Foundation, Clontarf Foundation, the Roy Hill Foundation, and being cognisant of the impacts the current life style changes can have on mental health, our ongoing support of Beyond Blue could not be more important.
As a company we continue to operate to meet our Carbon Neutral charter, and as a global corporation we are further developing alternative energy options to reduce our carbon footprint.
And of course, we remain clear in the goal to achieve our vision of Total Customer Satisfaction with continued focus on the three “C’s” of our Kenkijin spirit – Customer, Challenge and Communication.
– Ray Kitic
A message from the Managing Director of Hitachi Construction Machinery Australia Pty Ltd, Ray Kitic