Major Accounts Manager – South Australia
Tell us about your career path at Hitachi and the roles you have held.
I started with Hitachi back in 2000 as an Apprentice Mechanic and worked my way through different positions in the Service Department including ‘Reman’ (remanufactured components mechanic) and Field Service before becoming a Customer Support Representative in 2008. During this time, I gained great product knowledge and internal systems experience, which prepared me to take on my next role in 2010 as Construction Equipment Sales Representative. Here I developed skills in response, communication and support, which is critical in meeting the business needs of our customers. In October 2022, I was appointed to the role of Major Account Manager for South Australia. Maintaining long term relationships with customers and establishing new relationships with new clients has greatly helped in my career path.
What do you enjoy about being a Major Account Manager?
Manage National Accounts in Quarry & Construction sector. Also manage Key Local Accounts within South Australia that aren’t listed as National. Providing plant solutions to our national accounts in quarry and construction as well as key local accounts within South Australia. I enjoy chasing new business, engaging with new customers and providing solutions for their business. I appreciate supporting a premium product with the team in the Adelaide Branch and seeing how the customers also respect and love the Hitachi brand.
What has helped you achieve your success?
Since the start of my journey, I had a Service Manager who was a great mentor. He was supportive and rewarded hard work and discipline, which gave me the opportunity to grow my career within the business. I also had a good mentor in the early part of my Sales career which also drove me to strive for success. Working together as a team and establishing relationships internally was just as important as external relationships.
Personally, I like to set high goals whether it’s with sport, family life or work. Persistence, hard work and attention to detail is a passion and sometimes I can be a bit OCD on certain things in order to achieve great results. It is also pleasing to resolve issues for clients and to be part of a solution that keeps customers happy and overall, very satisfying being part of a positive team effort.
Does your career provide a good sense of balance and fulfillment?
In my various roles I have been fortunate to travel regionally and nationally. There is a good work-life balance and the management team in Adelaide provide flexibility which enables me to be involved with my kids’ school events. IT has its challenges but provides me with a great sense of fulfillment. Individual achievement awards are great, but receiving a branch award is better, as I believe the Service and Parts sell the next lot of machines. There’s great value in representing a great brand.
Do you feel assured you have a prosperous future at Hitachi?
There is plenty of support, training and refresher courses available to keep up my skills so that I can confidently serve our customers. I am able to keep up to date with new products and have all the resources to keep me successful in my role.
What advice would you give to others who may be considered a career with Hitachi?
Be a risk taker and you’ll be surprised of the results when you push yourself outside of your comfort zone. Be open to learning and providing others encouragement towards personal growth.
If you were to do it all again, would you follow a similar path?
100% YES! It is very rewarding working for a reputable premium brand within the market with so many opportunities.
For the latest vacancies at Hitachi Construction Machinery Australia, visit our careers page
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A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
Dig Deep Debrief - Bryce Gibson
In this episode, we sit down with Bryce Gibson — someone whose connection to Hitachi Construction Machinery Australia runs deep, with both his mother and father having been part of our team.
Bryce shares his journey, his insights, and what drives him today.
It’s real, honest, and absolutely worth the watch.
🎥 Check out the full video.
Dig Deep 2025 gave us plenty to think about — and now we’re ready to bring that knowledge straight to you.
Ask us anything. Our team is here and ready to help.
#HCA #OrangeFamily🍊 #Hitachi #LANDCROS #DigDeep2025 #ConstructionIndustry #CivilConstruction #Earthmoving #HeavyEquipment #IndustryInsights #FutureOfConstruction #TeamWork #CustomerFocus #BuiltForYou
At 11 am, we pause.
Two minutes to remember the men and women who served, those who never returned home, and those who carried their scars long after the guns fell silent.
Today, we honour their courage, their sacrifice, and the freedom they safeguarded.
Lest we forget.
Celebrating Our Rising Talent – Congratulations, Alex!
We’re proud to share that our 2nd-year apprentice, Alex Bombardieri, was named a finalist in the Apprentice of the Year category at TAFE Queensland’s 2025 Townsville Trade Excellence Awards, held on Thursday, 16 October 2025, at the TAFE Queensland Townsville (Pimlico Campus).
With more than 2,400 apprentices currently training in Townsville and over 80 nominations received, Alex’s achievement was a remarkable recognition of his dedication, skill, and positive attitude on the job.
This nomination showcased not only Alex’s commitment to his trade and studies but also the strength of our apprenticeship program and the mentorship provided by his team.
👏 Congratulations once again, Alex - an outstanding effort and an achievement the entire team is proud of!
🌏 Recap: Hitachi at IMARC 2025
We’re still energised by our time at IMARC 2025 — where we showcased how our advanced technologies and sustainable solutions are transforming the mining industry — driving digital innovation, operational excellence, and environmental responsibility
A big thank you to everyone who visited our stand, joined our sessions, and shared valuable insights on building a smarter, safer, and more sustainable mining future. 🚀
Here’s to continuing the journey toward a connected, data-driven industry. 💡
LANDCROS represents our commitment to go beyond machinery, empowering customers with intelligent, connected, and sustainable solutions. It is based on a partnership philosophy, working openly with technology leaders, integrating cutting-edge digital and AI capabilities into machines that symbolise reliability in the construction industry, whilst creating a reimagined customer experience from ground to cloud.
#HCA #OrangeFamily🍊#LANDCROS
We went for the scariest costume we could think of…🐾
Don’t worry, it’s just for Halloween.
A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
Dig Deep Debrief - Bryce Gibson
In this episode, we sit down with Bryce Gibson — someone whose connection to Hitachi Construction Machinery Australia runs deep, with both his mother and father having been part of our team.
Bryce shares his journey, his insights, and what drives him today.
It’s real, honest, and absolutely worth the watch.
🎥 Check out the full video.
Dig Deep 2025 gave us plenty to think about — and now we’re ready to bring that knowledge straight to you.
Ask us anything. Our team is here and ready to help.
#HCA #OrangeFamily🍊 #Hitachi #LANDCROS #DigDeep2025 #ConstructionIndustry #CivilConstruction #Earthmoving #HeavyEquipment #IndustryInsights #FutureOfConstruction #TeamWork #CustomerFocus #BuiltForYou
At 11 am, we pause.
Two minutes to remember the men and women who served, those who never returned home, and those who carried their scars long after the guns fell silent.
Today, we honour their courage, their sacrifice, and the freedom they safeguarded.
Lest we forget.
Celebrating Our Rising Talent – Congratulations, Alex!
We’re proud to share that our 2nd-year apprentice, Alex Bombardieri, was named a finalist in the Apprentice of the Year category at TAFE Queensland’s 2025 Townsville Trade Excellence Awards, held on Thursday, 16 October 2025, at the TAFE Queensland Townsville (Pimlico Campus).
With more than 2,400 apprentices currently training in Townsville and over 80 nominations received, Alex’s achievement was a remarkable recognition of his dedication, skill, and positive attitude on the job.
This nomination showcased not only Alex’s commitment to his trade and studies but also the strength of our apprenticeship program and the mentorship provided by his team.
👏 Congratulations once again, Alex - an outstanding effort and an achievement the entire team is proud of!
🌏 Recap: Hitachi at IMARC 2025
We’re still energised by our time at IMARC 2025 — where we showcased how our advanced technologies and sustainable solutions are transforming the mining industry — driving digital innovation, operational excellence, and environmental responsibility
A big thank you to everyone who visited our stand, joined our sessions, and shared valuable insights on building a smarter, safer, and more sustainable mining future. 🚀
Here’s to continuing the journey toward a connected, data-driven industry. 💡
LANDCROS represents our commitment to go beyond machinery, empowering customers with intelligent, connected, and sustainable solutions. It is based on a partnership philosophy, working openly with technology leaders, integrating cutting-edge digital and AI capabilities into machines that symbolise reliability in the construction industry, whilst creating a reimagined customer experience from ground to cloud.
#HCA #OrangeFamily🍊#LANDCROS
We went for the scariest costume we could think of…🐾
Don’t worry, it’s just for Halloween.
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