Major Accounts Manager โ South Australia
Tell us about your career path at Hitachi and the roles you have held.
I started with Hitachi back in 2000 as an Apprentice Mechanic and worked my way through different positions in the Service Department including โRemanโ (remanufactured components mechanic) and Field Service before becoming a Customer Support Representative in 2008. During this time, I gained great product knowledge and internal systems experience, which prepared me to take on my next role in 2010 as Construction Equipment Sales Representative. Here I developed skills in response, communication and support, which is critical in meeting the business needs of our customers. In October 2022, I was appointed to the role of Major Account Manager for South Australia. Maintaining long term relationships with customers and establishing new relationships with new clients has greatly helped in my career path.
What do you enjoy about being a Major Account Manager?
Manage National Accounts in Quarry & Construction sector. Also manage Key Local Accounts within South Australia that arenโt listed as National. Providing plant solutions to our national accounts in quarry and construction as well as key local accounts within South Australia. I enjoy chasing new business, engaging with new customers and providing solutions for their business. I appreciate supporting a premium product with the team in the Adelaide Branch and seeing how the customers also respect and love the Hitachi brand.
What has helped you achieve your success?
Since the start of my journey, I had a Service Manager who was a great mentor. He was supportive and rewarded hard work and discipline, which gave me the opportunity to grow my career within the business. I also had a good mentor in the early part of my Sales career which also drove me to strive for success. Working together as a team and establishing relationships internally was just as important as external relationships.
Personally, I like to set high goals whether itโs with sport, family life or work. Persistence, hard work and attention to detail is a passion and sometimes I can be a bit OCD on certain things in order to achieve great results. It is also pleasing to resolve issues for clients and to be part of a solution that keeps customers happy and overall, very satisfying being part of a positive team effort.
Does your career provide a good sense of balance and fulfillment?
In my various roles I have been fortunate to travel regionally and nationally. There is a good work-life balance and the management team in Adelaide provide flexibility which enables me to be involved with my kidsโ school events. IT has its challenges but provides me with a great sense of fulfillment. Individual achievement awards are great, but receiving a branch award is better, as I believe the Service and Parts sell the next lot of machines. Thereโs great value in representing a great brand.
Do you feel assured you have a prosperous future at Hitachi?
There is plenty of support, training and refresher courses available to keep up my skills so that I can confidently serve our customers. I am able to keep up to date with new products and have all the resources to keep me successful in my role.
What advice would you give to others who may be considered a career with Hitachi?
Be a risk taker and youโll be surprised of the results when you push yourself outside of your comfort zone. Be open to learning and providing others encouragement towards personal growth.
If you were to do it all again, would you follow a similar path?
100% YES! It is very rewarding working for a reputable premium brand within the market with so many opportunities.
For the latest vacancies at Hitachi Construction Machinery Australia, visit our careers page
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Lest we forget.
Honouring the courage and sacrifice of our Anzacs this Anzac Day.
#ANZACDay #LestWeForget #HCA #OrangeFamily
๐ Don`t Miss Out at AGFEST Field Days! ๐
AGFEST is just around the corner, and our Hitachi team is gearing up to showcase some of our machines. Remember to drop by our site to check out the versatile ZX55U-5 and the powerful ZX85USB-7, among others including the BELL TC11A and ZX360LC-7.
Our Sales Representatives from Launceston are excited to meet you and help find the perfect machinery for your needs. See you there!
๐ Event Location: Quercus Park, 415 Oaks Road Carrick, Tasmania 7291
๐ Stand Location: 125 First Avenue
Event Information: https://www.agfest.com.au/
#Hitachi #OrangeFamily ๐ #HitachiMachinery #AGFEST2024 #AgriculturalFieldDay #AGFEST #Tasmania
Join Us at AGFEST Field Days! ๐
Visit us from May 2nd to 4th at the AGFEST Field Days! Our team from Launceston will be there with the robust TC11A & the mighty ZX360LC-7, along with other top-of-the-line models like the ZX17U-5 and ZX85USB-7.
Come see our machines up close and have all your questions answered by our knowledgeable Sales Representatives. We canโt wait to see you there!
๐ Event Location: Quercus Park, 415 Oaks Road Carrick, Tasmania 7291
๐ Stand Location: 125 First Avenue
๐
Dates: May 2-4
Event Information: https://www.agfest.com.au/
#Hitachi #OrangeFamily ๐ #HitachiMachinery #AGFEST2024 #ConstructionMachinery #AGFEST #Tasmania
๐ง Safety First at Hanson Quarry! ๐ง
In December 2023, Hanson Quarry embraced a unique safety initiative led by Quarry Manager, Jarrod, with the arrival of their new ZX890LCH-5 BE. Taking safety inspiration to the next level, the counterweight of their latest machinery was transformed into a vibrant canvas, painted and hand-printed by the Hanson staff and their families.
This heartfelt project serves as a powerful reminder of the core reason behind their unwavering commitment to safety: ensuring that everyone returns home safely to their loved ones. It`s more than just policy; it`s about protecting the familyโboth at work and at home.
#Hitachi #OrangeFamily ๐#SafetyFirst #HansonQuarry #ZX890LCH5BE #FamilySafety #WorkplaceSafety
A milestone for the Theo Group as Ben takes delivery of his shiny new ZX85USB-5. It`s more than just a machine; it`s a new member of the Theo Group family, ready to tackle the toughest of projects with ease and efficiency. ๐ ๏ธ๐ฅ
We`re excited to see the incredible work Ben and his team will achieve with the power and precision of Hitachi. Here`s to many successful projects and the beginning of another great story with Hitachi machinery at its heart.
Drive forward, dig deep, and reach new heights, Ben! We`re with you every scoop of the way.
#Hitachi #OrangeFamily ๐ #HitachiConstruction #ZX85USB5 #TheogroupTriumph #NewBeginnings #ConstructionInnovation
We are thrilled to share a special moment with Blu Ray Concreting and his wonderful family as they welcome a powerful addition to their lineup - the Hitachi ZX55U-5A excavator!
With the confidence of a 60-month / 5000-hour warranty, they`re all set to dive into new projects with this beast of a machine. It`s not just an excavator; it`s a promise of more efficient, reliable, and groundbreaking work ahead. ๐ ๏ธ๐ช
Blu Ray Concreting, we`re honored to be a part of your journey and can`t wait to see the amazing projects you`ll tackle with your new Hitachi excavator. Let the earth move and the success stories begin!
#Hitachi #OrangeFamily ๐ #HitachiConstruction #ZX55U5A #CustomerSpotlight #FamilyPride #ExcavatorExcellence
Thank you to everyone who joined us for our South Australia Dig Day in March! Your enthusiasm and participation made it a great success. Don`t miss out on future opportunitiesโkeep an eye out for a local Dig Day coming your way!
#Hitachi #OrangeFamily๐ #DigDay #ThankYou #StayTuned
Hop Diggity, it`s Easter! ๐ฐ๐ ๏ธ
Wishing you an egg-stra `hoppy` weekend filled with joy, laughter, and plenty of `egg-citement`!
Let`s make this Easter one to remember! ๐ฅ๐ท
#bunnybuild #easterweekend #longweekend #hitachiconstructionmachinery #constructionequipment #happyeaster #HCA #orangefamily ๐
We`re thrilled to share a special moment from Mandurah! Brad from Mandurah Mini Bobcat & Excavator Hire takes delivery of his brand new ZX17U-5. This powerhouse is all about combining efficiency with the reliability you`ve come to expect from Hitachi Construction Machinery, designed to tackle any challenge with ease.
We`re proud to support local businesses like Brad`s, providing them with the machinery they need to thrive and grow. Here`s to many successful projects ahead with your new Hitachi ZX17U-5, Brad!
#Hitachi #OrangeFamily ๐ #HitachiAustralia #ConstructionMachinery #ZX17U5 #SupportingLocalBusiness #MandurahMachinery
Lest we forget.
Honouring the courage and sacrifice of our Anzacs this Anzac Day.
#ANZACDay #LestWeForget #HCA #OrangeFamily
๐ Don`t Miss Out at AGFEST Field Days! ๐
AGFEST is just around the corner, and our Hitachi team is gearing up to showcase some of our machines. Remember to drop by our site to check out the versatile ZX55U-5 and the powerful ZX85USB-7, among others including the BELL TC11A and ZX360LC-7.
Our Sales Representatives from Launceston are excited to meet you and help find the perfect machinery for your needs. See you there!
๐ Event Location: Quercus Park, 415 Oaks Road Carrick, Tasmania 7291
๐ Stand Location: 125 First Avenue
Event Information: https://www.agfest.com.au/
#Hitachi #OrangeFamily ๐ #HitachiMachinery #AGFEST2024 #AgriculturalFieldDay #AGFEST #Tasmania
Join Us at AGFEST Field Days! ๐
Visit us from May 2nd to 4th at the AGFEST Field Days! Our team from Launceston will be there with the robust TC11A & the mighty ZX360LC-7, along with other top-of-the-line models like the ZX17U-5 and ZX85USB-7.
Come see our machines up close and have all your questions answered by our knowledgeable Sales Representatives. We canโt wait to see you there!
๐ Event Location: Quercus Park, 415 Oaks Road Carrick, Tasmania 7291
๐ Stand Location: 125 First Avenue
๐
Dates: May 2-4
Event Information: https://www.agfest.com.au/
#Hitachi #OrangeFamily ๐ #HitachiMachinery #AGFEST2024 #ConstructionMachinery #AGFEST #Tasmania
๐ง Safety First at Hanson Quarry! ๐ง
In December 2023, Hanson Quarry embraced a unique safety initiative led by Quarry Manager, Jarrod, with the arrival of their new ZX890LCH-5 BE. Taking safety inspiration to the next level, the counterweight of their latest machinery was transformed into a vibrant canvas, painted and hand-printed by the Hanson staff and their families.
This heartfelt project serves as a powerful reminder of the core reason behind their unwavering commitment to safety: ensuring that everyone returns home safely to their loved ones. It`s more than just policy; it`s about protecting the familyโboth at work and at home.
#Hitachi #OrangeFamily ๐#SafetyFirst #HansonQuarry #ZX890LCH5BE #FamilySafety #WorkplaceSafety
A milestone for the Theo Group as Ben takes delivery of his shiny new ZX85USB-5. It`s more than just a machine; it`s a new member of the Theo Group family, ready to tackle the toughest of projects with ease and efficiency. ๐ ๏ธ๐ฅ
We`re excited to see the incredible work Ben and his team will achieve with the power and precision of Hitachi. Here`s to many successful projects and the beginning of another great story with Hitachi machinery at its heart.
Drive forward, dig deep, and reach new heights, Ben! We`re with you every scoop of the way.
#Hitachi #OrangeFamily ๐ #HitachiConstruction #ZX85USB5 #TheogroupTriumph #NewBeginnings #ConstructionInnovation
We are thrilled to share a special moment with Blu Ray Concreting and his wonderful family as they welcome a powerful addition to their lineup - the Hitachi ZX55U-5A excavator!
With the confidence of a 60-month / 5000-hour warranty, they`re all set to dive into new projects with this beast of a machine. It`s not just an excavator; it`s a promise of more efficient, reliable, and groundbreaking work ahead. ๐ ๏ธ๐ช
Blu Ray Concreting, we`re honored to be a part of your journey and can`t wait to see the amazing projects you`ll tackle with your new Hitachi excavator. Let the earth move and the success stories begin!
#Hitachi #OrangeFamily ๐ #HitachiConstruction #ZX55U5A #CustomerSpotlight #FamilyPride #ExcavatorExcellence
Thank you to everyone who joined us for our South Australia Dig Day in March! Your enthusiasm and participation made it a great success. Don`t miss out on future opportunitiesโkeep an eye out for a local Dig Day coming your way!
#Hitachi #OrangeFamily๐ #DigDay #ThankYou #StayTuned
Hop Diggity, it`s Easter! ๐ฐ๐ ๏ธ
Wishing you an egg-stra `hoppy` weekend filled with joy, laughter, and plenty of `egg-citement`!
Let`s make this Easter one to remember! ๐ฅ๐ท
#bunnybuild #easterweekend #longweekend #hitachiconstructionmachinery #constructionequipment #happyeaster #HCA #orangefamily ๐
We`re thrilled to share a special moment from Mandurah! Brad from Mandurah Mini Bobcat & Excavator Hire takes delivery of his brand new ZX17U-5. This powerhouse is all about combining efficiency with the reliability you`ve come to expect from Hitachi Construction Machinery, designed to tackle any challenge with ease.
We`re proud to support local businesses like Brad`s, providing them with the machinery they need to thrive and grow. Here`s to many successful projects ahead with your new Hitachi ZX17U-5, Brad!
#Hitachi #OrangeFamily ๐ #HitachiAustralia #ConstructionMachinery #ZX17U5 #SupportingLocalBusiness #MandurahMachinery
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