Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
Production of the highly anticipated Bell Motor Grader range is ...
Read moreWe are excited to announce growth in our Canberra region ...
Read moreDiscover the ZW80-5B: A compact, powerful wheel loader ...
Read moreRJV has recently taken delivery of a substantial order of ...
Read moreThe ZAXIS-7 series has been engineered to maximise operator productivity ...
Read more
Hitachi on the job for Ozwest Plumbing & Drainage 🧡
A big congratulations to Brad from Ozwest Plumbing & Drainage on taking delivery of his Hitachi ZX55U-5!
Brad has always trusted the reliability, performance, and toughness of the ZX55U-5 - and it’s great to see it joining his fleet and getting straight to work.
Thanks for choosing Hitachi, Brad. We’re proud to support your business as it continues to grow.
A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
Dig Deep Debrief - Bryce Gibson
In this episode, we sit down with Bryce Gibson — someone whose connection to Hitachi Construction Machinery Australia runs deep, with both his mother and father having been part of our team.
Bryce shares his journey, his insights, and what drives him today.
It’s real, honest, and absolutely worth the watch.
🎥 Check out the full video.
Dig Deep 2025 gave us plenty to think about — and now we’re ready to bring that knowledge straight to you.
Ask us anything. Our team is here and ready to help.
#HCA #OrangeFamily🍊 #Hitachi #LANDCROS #DigDeep2025 #ConstructionIndustry #CivilConstruction #Earthmoving #HeavyEquipment #IndustryInsights #FutureOfConstruction #TeamWork #CustomerFocus #BuiltForYou
At 11 am, we pause.
Two minutes to remember the men and women who served, those who never returned home, and those who carried their scars long after the guns fell silent.
Today, we honour their courage, their sacrifice, and the freedom they safeguarded.
Lest we forget.
Celebrating Our Rising Talent – Congratulations, Alex!
We’re proud to share that our 2nd-year apprentice, Alex Bombardieri, was named a finalist in the Apprentice of the Year category at TAFE Queensland’s 2025 Townsville Trade Excellence Awards, held on Thursday, 16 October 2025, at the TAFE Queensland Townsville (Pimlico Campus).
With more than 2,400 apprentices currently training in Townsville and over 80 nominations received, Alex’s achievement was a remarkable recognition of his dedication, skill, and positive attitude on the job.
This nomination showcased not only Alex’s commitment to his trade and studies but also the strength of our apprenticeship program and the mentorship provided by his team.
👏 Congratulations once again, Alex - an outstanding effort and an achievement the entire team is proud of!
🌏 Recap: Hitachi at IMARC 2025
We’re still energised by our time at IMARC 2025 — where we showcased how our advanced technologies and sustainable solutions are transforming the mining industry — driving digital innovation, operational excellence, and environmental responsibility
A big thank you to everyone who visited our stand, joined our sessions, and shared valuable insights on building a smarter, safer, and more sustainable mining future. 🚀
Here’s to continuing the journey toward a connected, data-driven industry. 💡
LANDCROS represents our commitment to go beyond machinery, empowering customers with intelligent, connected, and sustainable solutions. It is based on a partnership philosophy, working openly with technology leaders, integrating cutting-edge digital and AI capabilities into machines that symbolise reliability in the construction industry, whilst creating a reimagined customer experience from ground to cloud.
#HCA #OrangeFamily🍊#LANDCROS
Hitachi on the job for Ozwest Plumbing & Drainage 🧡
A big congratulations to Brad from Ozwest Plumbing & Drainage on taking delivery of his Hitachi ZX55U-5!
Brad has always trusted the reliability, performance, and toughness of the ZX55U-5 - and it’s great to see it joining his fleet and getting straight to work.
Thanks for choosing Hitachi, Brad. We’re proud to support your business as it continues to grow.
A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
Dig Deep Debrief - Bryce Gibson
In this episode, we sit down with Bryce Gibson — someone whose connection to Hitachi Construction Machinery Australia runs deep, with both his mother and father having been part of our team.
Bryce shares his journey, his insights, and what drives him today.
It’s real, honest, and absolutely worth the watch.
🎥 Check out the full video.
Dig Deep 2025 gave us plenty to think about — and now we’re ready to bring that knowledge straight to you.
Ask us anything. Our team is here and ready to help.
#HCA #OrangeFamily🍊 #Hitachi #LANDCROS #DigDeep2025 #ConstructionIndustry #CivilConstruction #Earthmoving #HeavyEquipment #IndustryInsights #FutureOfConstruction #TeamWork #CustomerFocus #BuiltForYou
At 11 am, we pause.
Two minutes to remember the men and women who served, those who never returned home, and those who carried their scars long after the guns fell silent.
Today, we honour their courage, their sacrifice, and the freedom they safeguarded.
Lest we forget.
Celebrating Our Rising Talent – Congratulations, Alex!
We’re proud to share that our 2nd-year apprentice, Alex Bombardieri, was named a finalist in the Apprentice of the Year category at TAFE Queensland’s 2025 Townsville Trade Excellence Awards, held on Thursday, 16 October 2025, at the TAFE Queensland Townsville (Pimlico Campus).
With more than 2,400 apprentices currently training in Townsville and over 80 nominations received, Alex’s achievement was a remarkable recognition of his dedication, skill, and positive attitude on the job.
This nomination showcased not only Alex’s commitment to his trade and studies but also the strength of our apprenticeship program and the mentorship provided by his team.
👏 Congratulations once again, Alex - an outstanding effort and an achievement the entire team is proud of!
🌏 Recap: Hitachi at IMARC 2025
We’re still energised by our time at IMARC 2025 — where we showcased how our advanced technologies and sustainable solutions are transforming the mining industry — driving digital innovation, operational excellence, and environmental responsibility
A big thank you to everyone who visited our stand, joined our sessions, and shared valuable insights on building a smarter, safer, and more sustainable mining future. 🚀
Here’s to continuing the journey toward a connected, data-driven industry. 💡
LANDCROS represents our commitment to go beyond machinery, empowering customers with intelligent, connected, and sustainable solutions. It is based on a partnership philosophy, working openly with technology leaders, integrating cutting-edge digital and AI capabilities into machines that symbolise reliability in the construction industry, whilst creating a reimagined customer experience from ground to cloud.
#HCA #OrangeFamily🍊#LANDCROS
Port Wakefield Road
Cavan SA 5094
08 8360 5300
128 Tile St
Wacol QLD 4076
07 3276 4500
128 Tile St
Wacol QLD 4076
07 3423 5600
53 Halifax Drive
Davenport WA 6230
08 9724 8300
Unit 15, 157-161 Gladstone St
Fyshwick ACT 2609
02 6259 4100
20 Verrinder Rd
Berrimah NT 0828
08 8942 7800
56 Gregory Highway
Emerald QLD 4720
07 4980 6800
27 Law Close
Gunnedah NSW 2380
02 6740 1700
141 Lyons St, Bungalow,
Cairns QLD 4870
07 4031 9000
Dealer Website
Unit 1, 59 Hargraves Ave,
Albion Park Rail NSW 2527
0407 383 132
Dealer Website
48 - 50 Percy Rd
West Kalgoorlie WA 6430
08 9025 2400
9 - 15 Pembury Pl
Rocherlea TAS 7248
03 6323 8500
12 - 20 Southgate Dr
Paget QLD 4740
07 4952 6800
240 - 248 Frankston Rd
Dandenong VIC 3175
03 9791 6666
27-35 Thomas Mitchell Dr
Muswellbrook NSW 2333
02 6541 6300
1 Craftsman Close
Beresfield NSW 2322
02 4927 9000
107 Allen Road
Forrestdale WA 6112
08 9234 9800
1/119 Iron Ore St
Wedgefield WA 6721
08 9172 6800
130 Hume Highway
Somerton VIC 3062
03 9303 6700
51 Milperra Rd
Revesby NSW 2212
02 9780 6900
Level 8, 6 Hassall Street
Parramatta NSW 2150
02 8863 4800
168 Hollinsworth Rd
Marsden Park NSW 2765
02 8863 4800
32 Boonderoo Road
Tom Price WA 6751
08 9188 2390
22 Carrington Road
Torrington QLD 4350
07 4614 3300
22-24 Duckworth St
Townsville QLD 4814
07 4727 5100
9 Oborn St
Whyalla Norrie SA 5608
08 8360 5300
