Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
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🔥 Win a FREE Weber BBQ at AgQuip 2025! 🔥
Heading to AgQuip 2025 in Gunnedah? Make sure you stop by the Hitachi stand (X18) for your chance to WIN a Weber BBQ!
It’s simple:
✅ Visit us at Stand X18
✅ Enter the competition
✅ You could be firing up a brand-new Weber BBQ!
While you`re there, check out our latest machinery on display; the ZX17U-5, ZX85USB-7, and ZW180-7.
📅 19–21 August 2025
📍 134 Black Jack Road, Gunnedah NSW 2380
🎯 Stand X18
Don’t miss out on great gear and a great giveaway. See you at AgQuip!
#HitachiAtAgQuip #AgQuip2025 #WeberGiveaway #BBQandBigMachines #HitachiConstruction #HitachiAustralia
Come See Hitachi at AgQuip 2025!
We’re looking forward to be at AgQuip 2025, visit us at Stand X18 to check out our powerful line-up of machinery on display, including the:
🔸 ZX17U-5 Mini Excavator
🔸 ZX85USB-7 Excavator
🔸 ZW180-7 Wheel Loader
Whether you`re after compact performance or heavy-duty capability, our team is ready to talk all things machinery and how Hitachi can support your operation.
📍 Location: 134 Black Jack Road, Gunnedah NSW 2380
📅 Dates: 19–21 August 2025
📍 Stand: X18
Don’t miss out !
#HitachiConstruction #AgQuip2025 #HitachiAtAgQuip #FarmMachinery #ConstructionMachinery #AgTech #HitachiAustralia
🎇Congratulation MCC Group! This brand-new EX1200-7 is an amazing addition to your Mining Services Fleet!
This orange beauty 🤩 is equipped with high precision GPS 🛰️ designed to harness the power of its heavy-duty bucket. This combination is perfectly tailored to the suit the demanding needs of CQ mining!
Our teams are all very proud to welcome the whole MCC Group into the 🍊Family
Pictured: Matt, Adam and Nathan
From tight backyards to busy worksites, Hitachi mini excavators pack serious digging power into a compact footprint. Built tough, easy to maintain, and backed by our 3-year/3,000-hour warranty – they’re ready for anything.
📢 Now available with 0.99% finance or up to $13,000 attachment rebate* – for a limited time only. T&C`s Apply.
Find your perfect mini: https://hitachicm.com.au/deals-on-minis/
New to Australia: The BELL G140 Grader!
Hitachi is proud to showcase the BELL G140 for the very first time ever at the Local Government Association Show event In WA!
The Bell G140 grader delivers exceptional precision and productivity with its advanced automatic blade control system, reducing operator fatigue and increasing job site efficiency.
Built for durability and ease of use, it tackles tough terrain smoothly, saving time and lowering operating costs. A game changer for Australian graders.
🏆 Regional Final Winner Announced!
On Wednesday 23rd July, HCMO held the annual Service Technician Competition – Regional Final in Brisbane, where six of our top techs (four from HCA and two from CablePrice) put their skills to the test in a high-pressure showdown of technical knowledge and troubleshooting.
After one of the closest battles in recent years, we’re proud to announce Sam Langford from CablePrice Christchurch as the overall winner! 🇳🇿💪
Sam will now head to Japan in October to represent HCMO in the global competition. Congratulations Sam — and best of luck on the world stage! 🌏🔧
A big thank you to all competitors, Brisbane staff for hosting, and HCA Product Support for making the event a success.
📦 New Gear Drop!
Thumbs up all round as EasyAz Earthmoving takes delivery of their brand-new Hitachi ZX17U-5 mini excavator!
Joining their existing ZX55U-5, this compact powerhouse brings even more versatility to the team—perfect for tight-access jobs without compromising on performance.
We can’t wait to see what you accomplish with your new gear – thanks for choosing Hitachi!
@easyazearthmoving
Milestone Moment: EX8000-7 BH Now at BMA’s Peak Downs Site!
We’re proud to announce the successful delivery and commissioning of the EX8000-7 BH. This marks a major achievement for the Mackay region and showcases the strength of our cross-team collaboration.
Big thanks to our Emerald and Mackay teams and all involved in making this happen!
(Photo L–R: Daniel, David, George, Cameron, Trevor, Steven)
Just 1 more sleep until ReGen 2025! 👀
Get ready to get up close, REAL close to the Hitachi ZW160-7 wheel loader.
This is your chance to see it in person and chat with the team about how our gear supports a smarter, more sustainable future.
📍 ICC Sydney
📅 23–24 July 2025
See you there!
🔥 Win a FREE Weber BBQ at AgQuip 2025! 🔥
Heading to AgQuip 2025 in Gunnedah? Make sure you stop by the Hitachi stand (X18) for your chance to WIN a Weber BBQ!
It’s simple:
✅ Visit us at Stand X18
✅ Enter the competition
✅ You could be firing up a brand-new Weber BBQ!
While you`re there, check out our latest machinery on display; the ZX17U-5, ZX85USB-7, and ZW180-7.
📅 19–21 August 2025
📍 134 Black Jack Road, Gunnedah NSW 2380
🎯 Stand X18
Don’t miss out on great gear and a great giveaway. See you at AgQuip!
#HitachiAtAgQuip #AgQuip2025 #WeberGiveaway #BBQandBigMachines #HitachiConstruction #HitachiAustralia
Come See Hitachi at AgQuip 2025!
We’re looking forward to be at AgQuip 2025, visit us at Stand X18 to check out our powerful line-up of machinery on display, including the:
🔸 ZX17U-5 Mini Excavator
🔸 ZX85USB-7 Excavator
🔸 ZW180-7 Wheel Loader
Whether you`re after compact performance or heavy-duty capability, our team is ready to talk all things machinery and how Hitachi can support your operation.
📍 Location: 134 Black Jack Road, Gunnedah NSW 2380
📅 Dates: 19–21 August 2025
📍 Stand: X18
Don’t miss out !
#HitachiConstruction #AgQuip2025 #HitachiAtAgQuip #FarmMachinery #ConstructionMachinery #AgTech #HitachiAustralia
🎇Congratulation MCC Group! This brand-new EX1200-7 is an amazing addition to your Mining Services Fleet!
This orange beauty 🤩 is equipped with high precision GPS 🛰️ designed to harness the power of its heavy-duty bucket. This combination is perfectly tailored to the suit the demanding needs of CQ mining!
Our teams are all very proud to welcome the whole MCC Group into the 🍊Family
Pictured: Matt, Adam and Nathan
From tight backyards to busy worksites, Hitachi mini excavators pack serious digging power into a compact footprint. Built tough, easy to maintain, and backed by our 3-year/3,000-hour warranty – they’re ready for anything.
📢 Now available with 0.99% finance or up to $13,000 attachment rebate* – for a limited time only. T&C`s Apply.
Find your perfect mini: https://hitachicm.com.au/deals-on-minis/
New to Australia: The BELL G140 Grader!
Hitachi is proud to showcase the BELL G140 for the very first time ever at the Local Government Association Show event In WA!
The Bell G140 grader delivers exceptional precision and productivity with its advanced automatic blade control system, reducing operator fatigue and increasing job site efficiency.
Built for durability and ease of use, it tackles tough terrain smoothly, saving time and lowering operating costs. A game changer for Australian graders.
🏆 Regional Final Winner Announced!
On Wednesday 23rd July, HCMO held the annual Service Technician Competition – Regional Final in Brisbane, where six of our top techs (four from HCA and two from CablePrice) put their skills to the test in a high-pressure showdown of technical knowledge and troubleshooting.
After one of the closest battles in recent years, we’re proud to announce Sam Langford from CablePrice Christchurch as the overall winner! 🇳🇿💪
Sam will now head to Japan in October to represent HCMO in the global competition. Congratulations Sam — and best of luck on the world stage! 🌏🔧
A big thank you to all competitors, Brisbane staff for hosting, and HCA Product Support for making the event a success.
📦 New Gear Drop!
Thumbs up all round as EasyAz Earthmoving takes delivery of their brand-new Hitachi ZX17U-5 mini excavator!
Joining their existing ZX55U-5, this compact powerhouse brings even more versatility to the team—perfect for tight-access jobs without compromising on performance.
We can’t wait to see what you accomplish with your new gear – thanks for choosing Hitachi!
@easyazearthmoving
Milestone Moment: EX8000-7 BH Now at BMA’s Peak Downs Site!
We’re proud to announce the successful delivery and commissioning of the EX8000-7 BH. This marks a major achievement for the Mackay region and showcases the strength of our cross-team collaboration.
Big thanks to our Emerald and Mackay teams and all involved in making this happen!
(Photo L–R: Daniel, David, George, Cameron, Trevor, Steven)
Just 1 more sleep until ReGen 2025! 👀
Get ready to get up close, REAL close to the Hitachi ZW160-7 wheel loader.
This is your chance to see it in person and chat with the team about how our gear supports a smarter, more sustainable future.
📍 ICC Sydney
📅 23–24 July 2025
See you there!
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