Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
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Earth Design Landscapes and Reggie the staffy have just taken delivery of their new Hitachi ZX33U-5 mini excavator, and it’s already hard at work at a state-of-the-art eco-friendly coastal development in Cape Patterson.
Specialising in outdoor living, stonemasonry, and urban permaculture, Earth Design Landscapes brings gardens to life for every style of living. And as for Reggie? She’s been putting the mini excavator to the test with some expert digging of her own—and she gives it his bark of approval! 🐕💪
Check out the photo of the first-ever Hitachi ZW250-7 purpose-built for underground applications, delivered to Murchison Mining Services in collaboration with Quattro Project Engineering. 🛠️
This turn-key solution features a Quattro Mobile Equipment Work Platform (MEWP), making it specially suited for underground operations.
A big thank you to Chris and the team at Murchison Mining Services for trusting Hitachi and Quattro for this innovative project. 🙌
Murchison Mining Services is delivering critical services for BHP’s Carrapateena project, including:
✔️ VOD Projects
✔️ Vent Door Supply & Installation
✔️ Ore Pass Grizzly Panel Installations
✔️ Concrete and Civils Installations
✔️ Underground Pump Stations & Projects
#HitachiFamily🍊 #HCA #Hitachi #MiningInnovation #ZW2507 #UndergroundMining #EngineeringExcellence #Teamwork
🎄 How many days until Christmas? 🎄
The Muswellbrook Branch is not counting down the days—but they’re certainly helping Santa by coming together to support the Christmas Food and Toy Appeal! 🎁✨
A huge well done to the team for spreading the holiday spirit and making a difference. 👏🎅
#HitachiFamily🍊 #HCA #Hitachi #ChristmasGiving #Teamwork #CommunitySupport
120,000 parts at your fingertips!
If you haven’t already, it’s time to explore our Parts eCommerce platform. Easy to use, fast, and built to keep your machines moving. 🛠️✨
Check it out now! https://www.hitachicm-online.com/au/
🚧 Highlighting the S Series H21 Hitachi ZX170W! 🚧
Stock now available and ready for quick delivery. The H21 Hitachi ZX170W is ready to elevate your rail projects, this is one of the safest and most reliable rail machines on the market. Designed to withstand severe working conditions, it’s built for versatility, efficiency, and unmatched safety.
The S Series Rail Guidance System features retractable rail wheel assemblies, keeping tyres engaged for traction and braking, while the blade’s mechanical twist mechanism meets stringent Australian Standards.
💡 Choose safety, reliability, and efficiency for your next project. Secure the S Series H21 ZX170W today by getting in touch with us! 🔧✨
We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
Earth Design Landscapes and Reggie the staffy have just taken delivery of their new Hitachi ZX33U-5 mini excavator, and it’s already hard at work at a state-of-the-art eco-friendly coastal development in Cape Patterson.
Specialising in outdoor living, stonemasonry, and urban permaculture, Earth Design Landscapes brings gardens to life for every style of living. And as for Reggie? She’s been putting the mini excavator to the test with some expert digging of her own—and she gives it his bark of approval! 🐕💪
Check out the photo of the first-ever Hitachi ZW250-7 purpose-built for underground applications, delivered to Murchison Mining Services in collaboration with Quattro Project Engineering. 🛠️
This turn-key solution features a Quattro Mobile Equipment Work Platform (MEWP), making it specially suited for underground operations.
A big thank you to Chris and the team at Murchison Mining Services for trusting Hitachi and Quattro for this innovative project. 🙌
Murchison Mining Services is delivering critical services for BHP’s Carrapateena project, including:
✔️ VOD Projects
✔️ Vent Door Supply & Installation
✔️ Ore Pass Grizzly Panel Installations
✔️ Concrete and Civils Installations
✔️ Underground Pump Stations & Projects
#HitachiFamily🍊 #HCA #Hitachi #MiningInnovation #ZW2507 #UndergroundMining #EngineeringExcellence #Teamwork
🎄 How many days until Christmas? 🎄
The Muswellbrook Branch is not counting down the days—but they’re certainly helping Santa by coming together to support the Christmas Food and Toy Appeal! 🎁✨
A huge well done to the team for spreading the holiday spirit and making a difference. 👏🎅
#HitachiFamily🍊 #HCA #Hitachi #ChristmasGiving #Teamwork #CommunitySupport
120,000 parts at your fingertips!
If you haven’t already, it’s time to explore our Parts eCommerce platform. Easy to use, fast, and built to keep your machines moving. 🛠️✨
Check it out now! https://www.hitachicm-online.com/au/
🚧 Highlighting the S Series H21 Hitachi ZX170W! 🚧
Stock now available and ready for quick delivery. The H21 Hitachi ZX170W is ready to elevate your rail projects, this is one of the safest and most reliable rail machines on the market. Designed to withstand severe working conditions, it’s built for versatility, efficiency, and unmatched safety.
The S Series Rail Guidance System features retractable rail wheel assemblies, keeping tyres engaged for traction and braking, while the blade’s mechanical twist mechanism meets stringent Australian Standards.
💡 Choose safety, reliability, and efficiency for your next project. Secure the S Series H21 ZX170W today by getting in touch with us! 🔧✨
We`ve officially launched our new eCommerce platform! 🎉
Now, finding and ordering parts has never been easier. With our new intuitive platform, you get:
👉 New Intuitive Cutting-Edge Platform
👉 Multiple Delivery & Payment Options
👉 Quick and Easy Parts Search
👉 Live Inventory and Pricing
👉 All Hitachi and BELL Parts in One Place
👉 Full Range of Donaldson Filtration Products
👉 OEM Machine Manuals and Parts Diagrams
👉 Hassle-Free Checkout
It`s all about Reliable Parts, Easy to Find. 🔧
Get started now: https://www.hitachicm-online.com/au
Supporting Paediatric Healthcare in the Hunter Region
We’re thrilled to share that, through our partnership with the Humpty Dumpty Foundation, Hitachi recently made a donation to Muswellbrook Hospital’s Maternity Unit. A few of our team members, including Aaron, Seamus and Tynan, visited the hospital for the handover of a Jaundice Detector and learned about the important impact this piece of equipment will have on the local community.
The Maternity Unit team, guided by Lisa Buckley, explained how vital this new jaundice detector is. While births in the area are now planned at larger hospitals in Maitland and Newcastle, local mothers often have babies born slightly early to avoid travel risks. These babies have a higher chance of developing jaundice, so having a detector on-site ensures quick and effective monitoring right at Muswellbrook.
Lisa expressed deep gratitude for the donation, as equipment funding is a challenge, and the Humpty Dumpty Foundation is a crucial lifeline for these resources. This new equipment will be instrumental not only in the hospital but also for providing care in the community for families who can’t make regular hospital visits.
Together, we’re making a difference in the health and well-being of families in the Upper Hunter Valley.
🌟 Community Engagement at School Immersion Day! 🌟
Hitachi Construction Machinery Australia was proud to be a key supporter of the recent School Immersion Day, hosted on October 23, 2024. This event, with over 160 students from nine Yorke Peninsula schools, provided an exciting platform for local students to explore potential careers in the industry.
Our team brought along the Hitachi Dump Truck Simulator and a ZX85-7 Excavator to give students a hands-on experience of working with industry-leading machinery. The students were thrilled to engage with these demonstrations, sparking curiosity and interest in the vast opportunities the construction and mining industries have to offer!
A huge thank you to Rex Minerals and the Hillside team for organizing such a fantastic event, and to all our partners who helped make this day memorable.
We look forward to seeing where these young talents might lead the future of our industry! 👷♂️👷♀️
Hitachi Construction Machinery is proud to lead the way in sustainable mining technology, with the world`s first engineless, full-battery rigid frame dump truck currently undergoing real-world testing at a mine site in Zambia. This milestone project significantly reduces emissions and delivers cleaner energy solutions for large-scale mining operations. 🌏🔋
Stay tuned as we continue to push the boundaries of mining machinery!
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