Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
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Some people know exactly what they want to do from the start.
For Tristan, an apprenticeship was the opportunity to build practical skills, work with experienced technicians, and be part of an industry that keeps Australia moving.
As an apprentice with Hitachi Construction Machinery Australia, he’s learning what it really takes to work on heavy equipment - from hands-on servicing and maintenance through to problem solving in the workshop and out in the field.
Every day brings something different. New challenges. New lessons. New opportunities to improve.
Because becoming a qualified tradesperson is not just about turning spanners.
It is built through experience, consistency, and the willingness to keep learning.
Hear Tristan share his journey and what being part of the Orange Family means to him.
This is what development looks like:
Hands-on learning. Real responsibility. A future built to last.
We are excited to be attending the Norco Primex Field Days this May🚧
We invite you to visit the Hitachi stand, where you can explore our latest equipment, meet our team, and enter for a chance to win a 70L Hitachi branded bar fridge🔥🔥
📍 Event: Primex Field Days, Lismore Showgrounds
📅 Date: 21-23 May 2026
📍 Stand: W56
Take this opportunity to engage with our team and enter the competition. We look forward to welcoming you!
Hitachi is proud to be attending the Primex Field Days this May!
Visit the Hitachi stand (W56) to get up close with our reliable and high performing machinery on display, built to handle the toughest jobs across construction, agriculture, and earthmoving industries.
Our experienced team will be on hand throughout the event to answer questions, provide expert advice and help you find the right equipment solutions for your operation.
📍 Primex Field Days, Lismore Showground
📅 21-23 May 2026
📍Stand W56
We look forward to connecting with customers, operators, and industry professionals across the event. Come by the stand and say hello to the team!
Meet the machine. 👊
Our Sydney rep Adam takes you through the Hitachi ZX135US-7H — built for operators who need performance, versatility and confidence on site.
From tight access jobs to demanding civil works, the ZX135US-7H delivers the power and reliability crews count on every day.
Watch the walkthrough and see why this machine continues to turn heads across Australia.
A NEW ERA. SAME PROVEN JAPANESE PERFORMANCE.
Built on decades of trusted engineering from Japan, LANDCROS excavators will continue to deliver the reliability, durability and practical performance operators count on every day.
The name is evolving, but the commitment to supporting Australia’s construction and mining businesses remains the same.
Reliable on site. Ready for what’s next.
LANDCROS — Solutions Beyond Machinery
Build more than a career. Build your future with us.
Applications for our 2027 Apprentice Intake are now open. From hands-on experience to nationally recognised trade qualifications, this is your chance to learn from the best and work with industry-leading machinery and technology.
Ready to take the next step?
Learn more and apply via our website: https://hitachicm.com.au/orange-family/2027-apprentice-intake/
Today, we celebrate the mothers who inspire safer futures, stronger communities, and the next generation.
Happy Mother’s Day from the Hitachi | LANDCROS team.
Big machine. Serious work.
The Hitachi ZX490LCH-7 in operation with Apex Civil Solutions, delivering the power and performance needed to handle demanding conditions on site.
With an operating weight of 50.4 tonnes and 295 kW net power, the ZX490LCH-7 is built to move more material efficiently while providing the reliability operators expect from Hitachi machinery.
Another standout delivery out of Canberra.
This custom-built Hitachi ZX85USB-7 has officially been delivered to Specialized Digging Services (SDS) (@gb_diggs), featuring a custom blue finish completed by Revesby and detailed with bespoke in-house scrollwork.
Hitachi | LANDCROS excavator paired with an engcon rotating wrist and full attachment package, this machine has been set up for versatility from day one, ready to take on a wide range of applications on site.
A great result for the customer and a strong example of what can be delivered through the Canberra and Revesby teams.
Some people know exactly what they want to do from the start.
For Tristan, an apprenticeship was the opportunity to build practical skills, work with experienced technicians, and be part of an industry that keeps Australia moving.
As an apprentice with Hitachi Construction Machinery Australia, he’s learning what it really takes to work on heavy equipment - from hands-on servicing and maintenance through to problem solving in the workshop and out in the field.
Every day brings something different. New challenges. New lessons. New opportunities to improve.
Because becoming a qualified tradesperson is not just about turning spanners.
It is built through experience, consistency, and the willingness to keep learning.
Hear Tristan share his journey and what being part of the Orange Family means to him.
This is what development looks like:
Hands-on learning. Real responsibility. A future built to last.
We are excited to be attending the Norco Primex Field Days this May🚧
We invite you to visit the Hitachi stand, where you can explore our latest equipment, meet our team, and enter for a chance to win a 70L Hitachi branded bar fridge🔥🔥
📍 Event: Primex Field Days, Lismore Showgrounds
📅 Date: 21-23 May 2026
📍 Stand: W56
Take this opportunity to engage with our team and enter the competition. We look forward to welcoming you!
Hitachi is proud to be attending the Primex Field Days this May!
Visit the Hitachi stand (W56) to get up close with our reliable and high performing machinery on display, built to handle the toughest jobs across construction, agriculture, and earthmoving industries.
Our experienced team will be on hand throughout the event to answer questions, provide expert advice and help you find the right equipment solutions for your operation.
📍 Primex Field Days, Lismore Showground
📅 21-23 May 2026
📍Stand W56
We look forward to connecting with customers, operators, and industry professionals across the event. Come by the stand and say hello to the team!
Meet the machine. 👊
Our Sydney rep Adam takes you through the Hitachi ZX135US-7H — built for operators who need performance, versatility and confidence on site.
From tight access jobs to demanding civil works, the ZX135US-7H delivers the power and reliability crews count on every day.
Watch the walkthrough and see why this machine continues to turn heads across Australia.
A NEW ERA. SAME PROVEN JAPANESE PERFORMANCE.
Built on decades of trusted engineering from Japan, LANDCROS excavators will continue to deliver the reliability, durability and practical performance operators count on every day.
The name is evolving, but the commitment to supporting Australia’s construction and mining businesses remains the same.
Reliable on site. Ready for what’s next.
LANDCROS — Solutions Beyond Machinery
Build more than a career. Build your future with us.
Applications for our 2027 Apprentice Intake are now open. From hands-on experience to nationally recognised trade qualifications, this is your chance to learn from the best and work with industry-leading machinery and technology.
Ready to take the next step?
Learn more and apply via our website: https://hitachicm.com.au/orange-family/2027-apprentice-intake/
Today, we celebrate the mothers who inspire safer futures, stronger communities, and the next generation.
Happy Mother’s Day from the Hitachi | LANDCROS team.
Big machine. Serious work.
The Hitachi ZX490LCH-7 in operation with Apex Civil Solutions, delivering the power and performance needed to handle demanding conditions on site.
With an operating weight of 50.4 tonnes and 295 kW net power, the ZX490LCH-7 is built to move more material efficiently while providing the reliability operators expect from Hitachi machinery.
Another standout delivery out of Canberra.
This custom-built Hitachi ZX85USB-7 has officially been delivered to Specialized Digging Services (SDS) (@gb_diggs), featuring a custom blue finish completed by Revesby and detailed with bespoke in-house scrollwork.
Hitachi | LANDCROS excavator paired with an engcon rotating wrist and full attachment package, this machine has been set up for versatility from day one, ready to take on a wide range of applications on site.
A great result for the customer and a strong example of what can be delivered through the Canberra and Revesby teams.
Port Wakefield Road
Cavan SA 5094
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