April 2022

Richard
Trench

Service Manager, Muswellbrook


What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.

What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.

 



The best thing about working here without doubt are the people

How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.

 

Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.





Related stories
  • LANDCROS: Solutions Beyond Machinery

    Read more
  • Bell Graders: Impressing operators with precision ...

    Production of the highly anticipated Bell Motor Grader range is ...

    Read more
  • New Team. Reliable Service.

    We are excited to announce growth in our Canberra region ...

    Read more
  • A powerful machine in a compact ...

    Discover the ZW80-5B: A compact, powerful wheel loader ...

    Read more
  • RJV Expands Operations

    RJV has recently taken delivery of a substantial order of ...

    Read more
  • ZAXIS-7 Compact Excavators

    The ZAXIS-7 series has been engineered to maximise operator productivity ...

    Read more

#TheOrangeFamily

Lest we forget.
ANZAC Day

Today we honour the courage, sacrifice and service of all who have served. From all of us at Hitachi Construction Machinery Australia, we remember.
Great to connect with so many of you at DDT 👊

From the conversations to the machines on display, it was an awesome few days all round. Thanks to everyone who stopped by, had a chat, and made it one to remember.

That’s a wrap for 2026 - see you in 2027 🚧
Last chance to catch us at the 2026 DDT.

We’re at Stand D1 with a strong lineup of machinery on display and the team ready to talk through what works best for your operation.

Come down, have a look, and chat with our reps before it wraps up.
🔥Game on at DDT 2026 🔥

We’re turning up the fun at the Hitachi stand with competitions, giveaways & games all day long.

🎁 Win a branded 70L bar fridge
 🏈 Test your skills on the football wall toss to win a branded LANDCROS football
🎉 Plus more waiting for you!!

Think you’ve got what it takes? Come have a go and join the action.
Spot the Waste. Stop the Loss. With LANDCROS Connect

Monitor your machine performance in real time, maximise efficiency, and reduce downtime.

Visit Hitachi at DDT 2026 (Stand D1) and connect with a specialist who will show you how LANDCROS Connect gives you the insights you need to keep your machines performing at their best.

Curious to see how it works? Come by, ask questions & see it in action.
On the Ground with @spencercivilearthworks 

At Monarch Glen, Flagstone, serious earthmoving is underway - with over 500,000 cubic metres of cut to fill shaping the site.

Powered by the ZX490LCH-7, this operation is built on performance and endurance.
With 10–12 hour days and already 28 hours on the machine, the feedback is clear:

👉 “It’s got a lot of power.”

When the job demands consistency, strength, and reliability - this is where it counts.
Are Your Machines Working—Or Just Burning Fuel?

Every idle hour is costing your profit with diesel prices on the rise, Let HCA help you save on fuel burn.

Download LANDCROS Connect and Turn Data into Fuel Savings.

Make Every Litre Count

Contact us to learn more: https://hitachicm.com.au/landcros-connect/
👷We’re heading to The National Diesel Dirt & Turf Expo 2026 🚧

Hitachi is bringing an impressive lineup of machines to this year’s DDT show & you won’t want to miss it.

🏆 Competitions
⚙️ Cutting-edge equipment
🤝 Meet the experts behind the machines
…and plenty more happening on our stand!

Come and see the team, get up close with the latest machinery, and experience what makes our machines stand out.

 🗺️ Sydney Dragway: Ferrers Rd, Eastern Creek NSW 2766
📆 17-19 April 2026
📍Stand D1
Lest we forget.
ANZAC Day

Today we honour the courage, sacrifice and service of all who have served. From all of us at Hitachi Construction Machinery Australia, we remember.
Great to connect with so many of you at DDT 👊

From the conversations to the machines on display, it was an awesome few days all round. Thanks to everyone who stopped by, had a chat, and made it one to remember.

That’s a wrap for 2026 - see you in 2027 🚧
Last chance to catch us at the 2026 DDT.

We’re at Stand D1 with a strong lineup of machinery on display and the team ready to talk through what works best for your operation.

Come down, have a look, and chat with our reps before it wraps up.
🔥Game on at DDT 2026 🔥

We’re turning up the fun at the Hitachi stand with competitions, giveaways & games all day long.

🎁 Win a branded 70L bar fridge
 🏈 Test your skills on the football wall toss to win a branded LANDCROS football
🎉 Plus more waiting for you!!

Think you’ve got what it takes? Come have a go and join the action.
Spot the Waste. Stop the Loss. With LANDCROS Connect

Monitor your machine performance in real time, maximise efficiency, and reduce downtime.

Visit Hitachi at DDT 2026 (Stand D1) and connect with a specialist who will show you how LANDCROS Connect gives you the insights you need to keep your machines performing at their best.

Curious to see how it works? Come by, ask questions & see it in action.
On the Ground with @spencercivilearthworks 

At Monarch Glen, Flagstone, serious earthmoving is underway - with over 500,000 cubic metres of cut to fill shaping the site.

Powered by the ZX490LCH-7, this operation is built on performance and endurance.
With 10–12 hour days and already 28 hours on the machine, the feedback is clear:

👉 “It’s got a lot of power.”

When the job demands consistency, strength, and reliability - this is where it counts.
Are Your Machines Working—Or Just Burning Fuel?

Every idle hour is costing your profit with diesel prices on the rise, Let HCA help you save on fuel burn.

Download LANDCROS Connect and Turn Data into Fuel Savings.

Make Every Litre Count

Contact us to learn more: https://hitachicm.com.au/landcros-connect/
👷We’re heading to The National Diesel Dirt & Turf Expo 2026 🚧

Hitachi is bringing an impressive lineup of machines to this year’s DDT show & you won’t want to miss it.

🏆 Competitions
⚙️ Cutting-edge equipment
🤝 Meet the experts behind the machines
…and plenty more happening on our stand!

Come and see the team, get up close with the latest machinery, and experience what makes our machines stand out.

 🗺️ Sydney Dragway: Ferrers Rd, Eastern Creek NSW 2766
📆 17-19 April 2026
📍Stand D1

Use of cookies

This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalised services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. We won’t track your information when you visit our site.

Find a dealer

Search by location
Search by dealer name

LANDCROS Transition


This will close in 60 seconds

It appears you're using an old version of Internet Explorer for safer and optimum browsing experience please upgrade your browser.