Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
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🌟 Another Happy Hitachi Customer! 🌟
A big congratulations to Tim on taking delivery of his brand-new Hitachi ZX55U-5 in sunny Hobart! ☀️
🗣️ Tim shared:
"I’m so impressed with the rapid response from Tony and the quality of the machine. Delivered in perfect condition in no time at all—very impressed!"
🗣️ Tony added:
"Thanks to Hitachi keeping ready-to-go excavator stock in Tassie, we were able to meet Tim’s needs quickly. We’re looking forward to providing ongoing support for the life of his machine."
🔸 Reliable solutions. Delivered fast.
💛 R U OK? Day 2025 💛
Today is a reminder that a simple conversation can change a life. At Hitachi Construction Machinery Australia, the safety and wellbeing of our people will always come first.
This month, we also donated to Beyond Blue to support their incredible programs and resources that provide life-changing help to those who need it most.
If you or someone you know is doing it tough, take a moment to check in, ask “R U OK?”, and remind them they’re not alone.
Let’s break down the barriers to these tough conversations—together.
📞 Visit beyondblue.org.au
for free, confidential support.
💬 Learn more about R U OK? Day at ruok.org.au
Helping the Tiniest Patients Thrive 👶💛
Our partnership with the @humptydumptyfoundation is making a real impact! This week, Brendan and Shaun visited North Canberra Hospital to see their new BiliLux LED Phototherapy Light in action.
This life-saving device is the hospital’s first of its kind and is already helping provide safer, more effective treatment for newborns with jaundice—supporting hundreds of babies every year.
We’re proud to help deliver vital equipment to hospitals and communities where our teams live and work. 💪✨
#HCA #OrangeFamily🍊#HumptyDumptyFoundation #CommunitySupport #HitachiCare #HealthcareInnovation
🚨 New Machine Alert! 🚨
The Bell G140 Motor Grader has officially landed in Australia!
Built for precision, performance, and reliability, this grader is set to change the game for roadworks and construction projects.
🔗 https://www.landscapecontractor.com.au/the-bell-g140-and-hitachi/
From Japan to Australia, innovation drives everything we do.
This film from Hitachi Construction Machinery showcases how we are always pushing boundaries and delivering solutions that matter - on the frontlines of technology, sustainability, and society.
🔥 Win a FREE Weber BBQ at AgQuip 2025! 🔥
Heading to AgQuip 2025 in Gunnedah? Make sure you stop by the Hitachi stand (X18) for your chance to WIN a Weber BBQ!
It’s simple:
✅ Visit us at Stand X18
✅ Enter the competition
✅ You could be firing up a brand-new Weber BBQ!
While you`re there, check out our latest machinery on display; the ZX17U-5, ZX85USB-7, and ZW180-7.
📅 19–21 August 2025
📍 134 Black Jack Road, Gunnedah NSW 2380
🎯 Stand X18
Don’t miss out on great gear and a great giveaway. See you at AgQuip!
#HitachiAtAgQuip #AgQuip2025 #WeberGiveaway #BBQandBigMachines #HitachiConstruction #HitachiAustralia
Come See Hitachi at AgQuip 2025!
We’re looking forward to be at AgQuip 2025, visit us at Stand X18 to check out our powerful line-up of machinery on display, including the:
🔸 ZX17U-5 Mini Excavator
🔸 ZX85USB-7 Excavator
🔸 ZW180-7 Wheel Loader
Whether you`re after compact performance or heavy-duty capability, our team is ready to talk all things machinery and how Hitachi can support your operation.
📍 Location: 134 Black Jack Road, Gunnedah NSW 2380
📅 Dates: 19–21 August 2025
📍 Stand: X18
Don’t miss out !
#HitachiConstruction #AgQuip2025 #HitachiAtAgQuip #FarmMachinery #ConstructionMachinery #AgTech #HitachiAustralia
🎇Congratulation MCC Group! This brand-new EX1200-7 is an amazing addition to your Mining Services Fleet!
This orange beauty 🤩 is equipped with high precision GPS 🛰️ designed to harness the power of its heavy-duty bucket. This combination is perfectly tailored to the suit the demanding needs of CQ mining!
Our teams are all very proud to welcome the whole MCC Group into the 🍊Family
Pictured: Matt, Adam and Nathan
From tight backyards to busy worksites, Hitachi mini excavators pack serious digging power into a compact footprint. Built tough, easy to maintain, and backed by our 3-year/3,000-hour warranty – they’re ready for anything.
📢 Now available with 0.99% finance or up to $13,000 attachment rebate* – for a limited time only. T&C`s Apply.
Find your perfect mini: https://hitachicm.com.au/deals-on-minis/
🌟 Another Happy Hitachi Customer! 🌟
A big congratulations to Tim on taking delivery of his brand-new Hitachi ZX55U-5 in sunny Hobart! ☀️
🗣️ Tim shared:
"I’m so impressed with the rapid response from Tony and the quality of the machine. Delivered in perfect condition in no time at all—very impressed!"
🗣️ Tony added:
"Thanks to Hitachi keeping ready-to-go excavator stock in Tassie, we were able to meet Tim’s needs quickly. We’re looking forward to providing ongoing support for the life of his machine."
🔸 Reliable solutions. Delivered fast.
💛 R U OK? Day 2025 💛
Today is a reminder that a simple conversation can change a life. At Hitachi Construction Machinery Australia, the safety and wellbeing of our people will always come first.
This month, we also donated to Beyond Blue to support their incredible programs and resources that provide life-changing help to those who need it most.
If you or someone you know is doing it tough, take a moment to check in, ask “R U OK?”, and remind them they’re not alone.
Let’s break down the barriers to these tough conversations—together.
📞 Visit beyondblue.org.au
for free, confidential support.
💬 Learn more about R U OK? Day at ruok.org.au
Helping the Tiniest Patients Thrive 👶💛
Our partnership with the @humptydumptyfoundation is making a real impact! This week, Brendan and Shaun visited North Canberra Hospital to see their new BiliLux LED Phototherapy Light in action.
This life-saving device is the hospital’s first of its kind and is already helping provide safer, more effective treatment for newborns with jaundice—supporting hundreds of babies every year.
We’re proud to help deliver vital equipment to hospitals and communities where our teams live and work. 💪✨
#HCA #OrangeFamily🍊#HumptyDumptyFoundation #CommunitySupport #HitachiCare #HealthcareInnovation
🚨 New Machine Alert! 🚨
The Bell G140 Motor Grader has officially landed in Australia!
Built for precision, performance, and reliability, this grader is set to change the game for roadworks and construction projects.
🔗 https://www.landscapecontractor.com.au/the-bell-g140-and-hitachi/
From Japan to Australia, innovation drives everything we do.
This film from Hitachi Construction Machinery showcases how we are always pushing boundaries and delivering solutions that matter - on the frontlines of technology, sustainability, and society.
🔥 Win a FREE Weber BBQ at AgQuip 2025! 🔥
Heading to AgQuip 2025 in Gunnedah? Make sure you stop by the Hitachi stand (X18) for your chance to WIN a Weber BBQ!
It’s simple:
✅ Visit us at Stand X18
✅ Enter the competition
✅ You could be firing up a brand-new Weber BBQ!
While you`re there, check out our latest machinery on display; the ZX17U-5, ZX85USB-7, and ZW180-7.
📅 19–21 August 2025
📍 134 Black Jack Road, Gunnedah NSW 2380
🎯 Stand X18
Don’t miss out on great gear and a great giveaway. See you at AgQuip!
#HitachiAtAgQuip #AgQuip2025 #WeberGiveaway #BBQandBigMachines #HitachiConstruction #HitachiAustralia
Come See Hitachi at AgQuip 2025!
We’re looking forward to be at AgQuip 2025, visit us at Stand X18 to check out our powerful line-up of machinery on display, including the:
🔸 ZX17U-5 Mini Excavator
🔸 ZX85USB-7 Excavator
🔸 ZW180-7 Wheel Loader
Whether you`re after compact performance or heavy-duty capability, our team is ready to talk all things machinery and how Hitachi can support your operation.
📍 Location: 134 Black Jack Road, Gunnedah NSW 2380
📅 Dates: 19–21 August 2025
📍 Stand: X18
Don’t miss out !
#HitachiConstruction #AgQuip2025 #HitachiAtAgQuip #FarmMachinery #ConstructionMachinery #AgTech #HitachiAustralia
🎇Congratulation MCC Group! This brand-new EX1200-7 is an amazing addition to your Mining Services Fleet!
This orange beauty 🤩 is equipped with high precision GPS 🛰️ designed to harness the power of its heavy-duty bucket. This combination is perfectly tailored to the suit the demanding needs of CQ mining!
Our teams are all very proud to welcome the whole MCC Group into the 🍊Family
Pictured: Matt, Adam and Nathan
From tight backyards to busy worksites, Hitachi mini excavators pack serious digging power into a compact footprint. Built tough, easy to maintain, and backed by our 3-year/3,000-hour warranty – they’re ready for anything.
📢 Now available with 0.99% finance or up to $13,000 attachment rebate* – for a limited time only. T&C`s Apply.
Find your perfect mini: https://hitachicm.com.au/deals-on-minis/
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