November 2022

The Procoat Group

Hitachi Construction Machinery’s large range of excavators are world renowned for being the toughest excavators around, delivering outstanding level of performance, versatility and fuel efficiency. This is particularly true with the ZX38U-5 Hitachi mini excavator, where the smoothness, precision and reliability are required for highly specialised projects in construction, earthmoving and roadwork sites- all while keeping running costs low. Purchasing their first Hitachi excavator from Hitachi Construction Machinery (Australia) Pty Ltd (HCA) in October 2021, the ZX38U-5 mini excavator came with added extras of rubber tracks and hydraulic quick hitch. The purchase has enabled Procoat Group to take on an increased workload, “the Hitachi excavator hasn’t stopped working, going from one job site to another across New South Wales with no issues at all,” commenting Marty Mielcarz, owner of Procoat Group.

Based in Sydney, Procoat Group specialises in highly detailed residential swimming pool builds along with drainage and site prep for the landscape of newly constructed properties. The compact design along with excellent controllability, makes the excavator ideal for safe operation in tight work areas.

Previously known to own and operate other branded machinery, Marty states that “reliability, fuel economy and service back up from HCA is part of the appeal of purchasing Hitachi equipment, as well as positive brand reviews and word of mouth from Hitachi operators on site led to the purchase”.

“the Hitachi excavator hasn’t stopped working, going from one job site to another across New South Wales with no issues at all,”

Starting the business six years ago, the company has a team of three full time contractors that work across NSW with plans to venture into Queensland. “We work on a variety of projects; residential, commercial and government so the requirement to deliver quality work on time and on budget is imperative to our business success,” Marty said. Interesting projects completed by the company include the Chimpanzees enclosure project at Taronga Zoo Sydney and bunker repairs at Twins Creek’s golf course.

“Marty and the team pride themselves on specialising in difficult and challenging jobs and we are pleased that Procoat Group have chosen Hitachi and look forward to supporting them into the future” commenting HCA Sales Representative Bryce Gibson.

At HCA; Safety is the highest priority embedding high safety standards across all globally Hitachi manufactured machinery where products are vigorously tested under critical operating conditions before unveiling out to market.
Like HCA, Procoat Group have a safety first philosophy centred on safe work practices no matter how busy the day gets. During busy periods, working long hour days along with weekend work is required to meet deadlines so a safety approach is vital to ensure contractors return home safely each and every night.

Marty is content with the dealings with Hitachi’s Sydney branch, applauding the efforts of Bryce Gibson and HCA Customer Support Representative George Paradisis as both go out of their way to assist when the need arises.

“It’s about the whole package, with many things contributing to the success of our Hitachi machinery.” Adds Marty.

Hitachi’s after-sales support is close at hand with five centralised HCA branches across New South Wales and a nationwide 24/7 customer support centre.

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