Hitachi Construction Machinery’s large range of excavators are world renowned for being the toughest excavators around, delivering outstanding level of performance, versatility and fuel efficiency. This is particularly true with the ZX38U-5 Hitachi mini excavator, where the smoothness, precision and reliability are required for highly specialised projects in construction, earthmoving and roadwork sites- all while keeping running costs low. Purchasing their first Hitachi excavator from Hitachi Construction Machinery (Australia) Pty Ltd (HCA) in October 2021, the ZX38U-5 mini excavator came with added extras of rubber tracks and hydraulic quick hitch. The purchase has enabled Procoat Group to take on an increased workload, “the Hitachi excavator hasn’t stopped working, going from one job site to another across New South Wales with no issues at all,” commenting Marty Mielcarz, owner of Procoat Group.
Based in Sydney, Procoat Group specialises in highly detailed residential swimming pool builds along with drainage and site prep for the landscape of newly constructed properties. The compact design along with excellent controllability, makes the excavator ideal for safe operation in tight work areas.
Previously known to own and operate other branded machinery, Marty states that “reliability, fuel economy and service back up from HCA is part of the appeal of purchasing Hitachi equipment, as well as positive brand reviews and word of mouth from Hitachi operators on site led to the purchase”.
“the Hitachi excavator hasn’t stopped working, going from one job site to another across New South Wales with no issues at all,”
Starting the business six years ago, the company has a team of three full time contractors that work across NSW with plans to venture into Queensland. “We work on a variety of projects; residential, commercial and government so the requirement to deliver quality work on time and on budget is imperative to our business success,” Marty said. Interesting projects completed by the company include the Chimpanzees enclosure project at Taronga Zoo Sydney and bunker repairs at Twins Creek’s golf course.
“Marty and the team pride themselves on specialising in difficult and challenging jobs and we are pleased that Procoat Group have chosen Hitachi and look forward to supporting them into the future” commenting HCA Sales Representative Bryce Gibson.
At HCA; Safety is the highest priority embedding high safety standards across all globally Hitachi manufactured machinery where products are vigorously tested under critical operating conditions before unveiling out to market.
Like HCA, Procoat Group have a safety first philosophy centred on safe work practices no matter how busy the day gets. During busy periods, working long hour days along with weekend work is required to meet deadlines so a safety approach is vital to ensure contractors return home safely each and every night.
Marty is content with the dealings with Hitachi’s Sydney branch, applauding the efforts of Bryce Gibson and HCA Customer Support Representative George Paradisis as both go out of their way to assist when the need arises.
“It’s about the whole package, with many things contributing to the success of our Hitachi machinery.” Adds Marty.
Hitachi’s after-sales support is close at hand with five centralised HCA branches across New South Wales and a nationwide 24/7 customer support centre.
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🔑 Delivery Day
Daniel from DJ & KA Brown Plumbing has just taken delivery of his brand new ZX17U-5 💪
This marks machine number six Daniel has traded over the years - a great example of long-term trust built on reliability, performance, and support.
Thanks again for your continued confidence, Daniel. We’re proud to support your work with equipment that’s built to deliver, job after job.
Dig Deep Debrief – Troy Harding
Recorded during our Dig Deep Sales Conference, this episode features Troy Harding, Director at @wellamconstructions in Geelong, Victoria.
Troy shares his perspective from the customer side - what matters on site, what he values in a machinery partner, and the insights that come from real-world experience in civil construction.
Practical, honest, and grounded in the realities of the job - this is one not to miss.
🎥 Watch the full episode.
Humans Behind the Machine – Episode 2: Peter Horn
Machines matter — but it’s the people behind them that make the difference.
In Episode 2 of Humans Behind the Machine, Peter Horn shares his experience working in demanding environments where reliability, trust and performance aren’t optional.
It’s a straightforward conversation about people, machines and the realities of the job - told by someone who lives it every day.
🎥 Watch the full episode to hear Peter’s story.
🔁 Back for seconds!
Andrew from Armadale Plumbing taking delivery of his second Hitachi ZX17U-5 🙌
When the right machine proves itself on the job, there’s no need to look elsewhere.
Thanks for your continued trust - we love seeing repeat customers in the yard 💪🧡
Thank you for building with us this year!
Here’s to an even bigger year ahead. Happy New Year! 🎆
Merry Christmas!!
Even Santa knows the best pit stop is on site. 🎅🦺🧡
#MerryOrangeChristmas #OrangeFamily #BuiltForTheJob #BuiltToLast #HCA #OrangeFamily🍊 #LANDCROS
This year, Santa teamed up with our Hitachi family to get the job done.
Wishing everyone a safe, happy, and joy-filled Christmas. 🎄
Dig Deep Debrief – Chris Batson
Recorded during our Dig Deep Sales Conference, this episode features Chris Batson, one of our Hitachi Construction Machinery Australia Sales Managers, sharing his perspective on the industry, his approach to supporting customers, and what drives him in his role.
Honest insights, real experience, and a genuine passion for what he does - this one’s well worth a watch.
🎥 Watch the full episode.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Dig Deep Debrief – Antony Moore
As part of our Dig Deep Sales Conference, we spoke with Antony Moore, one of our dedicated Hitachi
Construction Machinery Australia sales reps, to talk about his journey, what drives him, and the insights he’s gathered from working closely with customers across the industry.
Antony brings honesty, passion and a practical outlook - and his perspective is well worth your time.
🎥 Watch the full episode now.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
🔑 Delivery Day
Daniel from DJ & KA Brown Plumbing has just taken delivery of his brand new ZX17U-5 💪
This marks machine number six Daniel has traded over the years - a great example of long-term trust built on reliability, performance, and support.
Thanks again for your continued confidence, Daniel. We’re proud to support your work with equipment that’s built to deliver, job after job.
Dig Deep Debrief – Troy Harding
Recorded during our Dig Deep Sales Conference, this episode features Troy Harding, Director at @wellamconstructions in Geelong, Victoria.
Troy shares his perspective from the customer side - what matters on site, what he values in a machinery partner, and the insights that come from real-world experience in civil construction.
Practical, honest, and grounded in the realities of the job - this is one not to miss.
🎥 Watch the full episode.
Humans Behind the Machine – Episode 2: Peter Horn
Machines matter — but it’s the people behind them that make the difference.
In Episode 2 of Humans Behind the Machine, Peter Horn shares his experience working in demanding environments where reliability, trust and performance aren’t optional.
It’s a straightforward conversation about people, machines and the realities of the job - told by someone who lives it every day.
🎥 Watch the full episode to hear Peter’s story.
🔁 Back for seconds!
Andrew from Armadale Plumbing taking delivery of his second Hitachi ZX17U-5 🙌
When the right machine proves itself on the job, there’s no need to look elsewhere.
Thanks for your continued trust - we love seeing repeat customers in the yard 💪🧡
Thank you for building with us this year!
Here’s to an even bigger year ahead. Happy New Year! 🎆
Merry Christmas!!
Even Santa knows the best pit stop is on site. 🎅🦺🧡
#MerryOrangeChristmas #OrangeFamily #BuiltForTheJob #BuiltToLast #HCA #OrangeFamily🍊 #LANDCROS
This year, Santa teamed up with our Hitachi family to get the job done.
Wishing everyone a safe, happy, and joy-filled Christmas. 🎄
Dig Deep Debrief – Chris Batson
Recorded during our Dig Deep Sales Conference, this episode features Chris Batson, one of our Hitachi Construction Machinery Australia Sales Managers, sharing his perspective on the industry, his approach to supporting customers, and what drives him in his role.
Honest insights, real experience, and a genuine passion for what he does - this one’s well worth a watch.
🎥 Watch the full episode.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Dig Deep Debrief – Antony Moore
As part of our Dig Deep Sales Conference, we spoke with Antony Moore, one of our dedicated Hitachi
Construction Machinery Australia sales reps, to talk about his journey, what drives him, and the insights he’s gathered from working closely with customers across the industry.
Antony brings honesty, passion and a practical outlook - and his perspective is well worth your time.
🎥 Watch the full episode now.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
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