Service Manager, Muswellbrook
What encouraged you or convinced you to join this industry?
I have always had an interest in all things mechanical and a particular interest in machinery and how they work. Having started my career as a fitter in Ireland in the agriculture and construction machinery sector, when the opportunity arose to interview for Hitachi I grabbed it as the chance to work with a market leading OEM – this isn’t something that comes along every day.
What role did you start out in and has it proven to be a good place to begin your career at Hitachi?
I started my career as a Field Service Fitter, moved up to Leading Hand, then Supervisor. Following that I became Project Manager, then Site Manager and now Service Manager.
Starting out as a field service fitter gave me a good foundation to build my career on at Hitachi by introducing me to company systems, processes and the people within the business. Upon joining Hitachi, I quickly realised that this was where I wanted to be and where I wanted to progress my career. However, in those early stages, it also became apparent to me that in order to further my career at the pace I wanted to, I would need to upskill. For this reason, I enrolled in a number of academic courses over the years and Hitachi have sponsored and facilitated some of these.
My studies coupled with on the job coaching, training and mentoring has helped me to advance to my current role. In each role, I have been able to familiarise myself with the next level. Doing so has prepared me for when opportunities arise, that I have a good understanding of the role and have been able to transition seamlessly.
The best thing about working here without doubt are the people
How would you describe your career journey with Hitachi?
I joined Hitachi with the ambition of furthering my career. My journey so far has been thoroughly enjoyable and rewarding. The best thing about working here without doubt are the people. Everyone is and always has been friendly, cooperative and willing to help in whatever way they can. The culture of safety first, collaboration and promoting of personal values and ideas is not something that can be found everywhere and is something I value immensely.
Do you feel confident in your future at Hitachi?
Yes, I believe that there will always be opportunities for those who want to take advantage of that. The Muswellbrook branch is a great example to showcase the opportunities. For example, in the service team we currently have 13 Supervisors, all of which have been promoted from within the business. The senior management team; Branch Manager, Service, Parts, Admin, After Sales and Major Projects Managers have also all been promoted from within the business. Personally, having come to Australia with Hitachi on the 357 visa scheme back in 2012, I cannot recommend Hitachi Construction Machinery (Aust) highly enough as a place to work and build a career.
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🔁 Back for seconds!
Andrew from Armadale Plumbing taking delivery of his second Hitachi ZX17U-5 🙌
When the right machine proves itself on the job, there’s no need to look elsewhere.
Thanks for your continued trust - we love seeing repeat customers in the yard 💪🧡
Thank you for building with us this year!
Here’s to an even bigger year ahead. Happy New Year! 🎆
Merry Christmas!!
Even Santa knows the best pit stop is on site. 🎅🦺🧡
#MerryOrangeChristmas #OrangeFamily #BuiltForTheJob #BuiltToLast #HCA #OrangeFamily🍊 #LANDCROS
This year, Santa teamed up with our Hitachi family to get the job done.
Wishing everyone a safe, happy, and joy-filled Christmas. 🎄
Dig Deep Debrief – Chris Batson
Recorded during our Dig Deep Sales Conference, this episode features Chris Batson, one of our Hitachi Construction Machinery Australia Sales Managers, sharing his perspective on the industry, his approach to supporting customers, and what drives him in his role.
Honest insights, real experience, and a genuine passion for what he does - this one’s well worth a watch.
🎥 Watch the full episode.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Dig Deep Debrief – Antony Moore
As part of our Dig Deep Sales Conference, we spoke with Antony Moore, one of our dedicated Hitachi
Construction Machinery Australia sales reps, to talk about his journey, what drives him, and the insights he’s gathered from working closely with customers across the industry.
Antony brings honesty, passion and a practical outlook - and his perspective is well worth your time.
🎥 Watch the full episode now.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Hitachi on the job for Ozwest Plumbing & Drainage 🧡
A big congratulations to Brad from Ozwest Plumbing & Drainage on taking delivery of his Hitachi ZX55U-5!
Brad has always trusted the reliability, performance, and toughness of the ZX55U-5 - and it’s great to see it joining his fleet and getting straight to work.
Thanks for choosing Hitachi, Brad. We’re proud to support your business as it continues to grow.
A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
🔁 Back for seconds!
Andrew from Armadale Plumbing taking delivery of his second Hitachi ZX17U-5 🙌
When the right machine proves itself on the job, there’s no need to look elsewhere.
Thanks for your continued trust - we love seeing repeat customers in the yard 💪🧡
Thank you for building with us this year!
Here’s to an even bigger year ahead. Happy New Year! 🎆
Merry Christmas!!
Even Santa knows the best pit stop is on site. 🎅🦺🧡
#MerryOrangeChristmas #OrangeFamily #BuiltForTheJob #BuiltToLast #HCA #OrangeFamily🍊 #LANDCROS
This year, Santa teamed up with our Hitachi family to get the job done.
Wishing everyone a safe, happy, and joy-filled Christmas. 🎄
Dig Deep Debrief – Chris Batson
Recorded during our Dig Deep Sales Conference, this episode features Chris Batson, one of our Hitachi Construction Machinery Australia Sales Managers, sharing his perspective on the industry, his approach to supporting customers, and what drives him in his role.
Honest insights, real experience, and a genuine passion for what he does - this one’s well worth a watch.
🎥 Watch the full episode.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Dig Deep Debrief – Antony Moore
As part of our Dig Deep Sales Conference, we spoke with Antony Moore, one of our dedicated Hitachi
Construction Machinery Australia sales reps, to talk about his journey, what drives him, and the insights he’s gathered from working closely with customers across the industry.
Antony brings honesty, passion and a practical outlook - and his perspective is well worth your time.
🎥 Watch the full episode now.
#HCA #OrangeFamily🍊 #LANDCROS #DigDeep2025 #SalesConference #ConstructionIndustry #PeopleOfHCA #IndustryInsights #CustomerFocus #BuiltForYou
Hitachi on the job for Ozwest Plumbing & Drainage 🧡
A big congratulations to Brad from Ozwest Plumbing & Drainage on taking delivery of his Hitachi ZX55U-5!
Brad has always trusted the reliability, performance, and toughness of the ZX55U-5 - and it’s great to see it joining his fleet and getting straight to work.
Thanks for choosing Hitachi, Brad. We’re proud to support your business as it continues to grow.
A rare look behind the scenes.
From assembly to remanufacturing, from machines on the move to parts that keep them running - this is the teamwork and capability inside our Wacol hub, supporting Australia’s mining and construction industries every day.
Hit play and step inside.
🎥 Watch now.
Humans Behind the Machine – Episode 1: Dave Owen (MiNECO)
Real stories. Real work. Real impact.
In our first episode, we sit down with Dave Owen from @mineco.au -a leader who knows what it takes to get the job done and keep machines working where it counts.
His take on reliability, partnership, and performance is honest, grounded, and well worth the watch.
🎥 See the full episode here.
Hear Dave’s perspective and why MiNECO continues to put trust in our machines and our team.
Port Wakefield Road
Cavan SA 5094
08 8360 5300
128 Tile St
Wacol QLD 4076
07 3276 4500
128 Tile St
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07 3423 5600
53 Halifax Drive
Davenport WA 6230
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Unit 15, 157-161 Gladstone St
Fyshwick ACT 2609
02 6259 4100
20 Verrinder Rd
Berrimah NT 0828
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56 Gregory Highway
Emerald QLD 4720
07 4980 6800
27 Law Close
Gunnedah NSW 2380
02 6740 1700
141 Lyons St, Bungalow,
Cairns QLD 4870
07 4031 9000
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Unit 1, 59 Hargraves Ave,
Albion Park Rail NSW 2527
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48 - 50 Percy Rd
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08 9025 2400
9 - 15 Pembury Pl
Rocherlea TAS 7248
03 6323 8500
12 - 20 Southgate Dr
Paget QLD 4740
07 4952 6800
240 - 248 Frankston Rd
Dandenong VIC 3175
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27-35 Thomas Mitchell Dr
Muswellbrook NSW 2333
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1 Craftsman Close
Beresfield NSW 2322
02 4927 9000
107 Allen Road
Forrestdale WA 6112
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1/119 Iron Ore St
Wedgefield WA 6721
08 9172 6800
130 Hume Highway
Somerton VIC 3062
03 9303 6700
51 Milperra Rd
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168 Hollinsworth Rd
Marsden Park NSW 2765
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Tom Price WA 6751
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22 Carrington Road
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22-24 Duckworth St
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