Technical Trainer – Brisbane
Describe your current role, and the pathway which led you to it:
My current role is Technical Trainer for our construction equipment range. I have been a Diesel mechanic for over 30 years working on various brands. Nearly half of this time has been working for Hitachi, where I’ve had some great opportunities which have come my way. Prior to my current role, I was a Field Service mechanic which helped shape me as they type of trainer I have become. I like to present material knowing what I would have wanted to get out of it from a mechanic’s point of view.
Describe the work you do as a Technical Trainer:
I teach our service staff and apprentices about our machines and of the support network we have in place to support our products. As a mechanic, you are always learning and new technology can be difficult to learn and diagnose. Being given the opportunity to become a trainer and assessor allows me to share skills and knowledge that I was passionate about as a mechanic. I have fun doing my job. I travel and meet good people and always get satisfaction out of what I do.
What has helped you succeed in your career at Hitachi?
I have a saying, “Only dead fish go with the flow” so I strive to achieve good things, work hard and face disappointment, because every day is an adventure. I have been lucky to work with some very good people who I have been able to learn from. You need to have the right attitude to progress, and I think this has been the fundamental thing which has motivated me.
Does your role bring you a sense of purpose and fulfilment?
Yes, it has brought plenty of challenges, travel and some great laughs. My role plays a small part in the business, however I do feel part of a bigger picture and its success. I feel that I bring a fun learning environment, experience and a will to learn new things myself, as well as accept and encourage challenges. The feedback I have received shows that people benefit from my work.
Do you feel that Hitachi offers good work/life balance and future prospects?
Yes, I travel a lot which means that I’m away from home often. However the work/life balance is flexible and very good at Hitachi. I look forward to remaining with Hitachi for the long term.
What advice would you give to others who may be considering a career in this industry?
Take every opportunity that comes your way. Volunteer for the challenging tasks, ask for help when you need it and speak to your manager about your ideas and goals. Don’t be afraid of disappointment or criticism, there is learning to be gained in every job. I think I would follow the same path if I had to do it all again. I’ve learned lots along the way, had fun and travelled to some amazing places. Thank You Hitachi.
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